CheapticketsReviews of cheaptickets.com

Op mijn review mbt dubbelboeking en Klarna, krijg ik volgende reactie van Cheaptickets: Antwoord van CheapTickets.nl 19 uur geleden Beste J, Dat is inderdaad erg vervelend, mijn excuses voor het ongemak. Echter is het zo dat als je via KLARNA hebt betaald, zij de ticket netjes hebt betaald en van hun dan ook de restitutie krijgt als we de boeking hebben geannuleerd. Omdat zij wel de boeking al hebben betaald vragen ze dus inderdaad wel het geld nu aan jou. Zodra dit tussen KLARNA en ons is opgelost, krijg je een restitutie dus van KLARNA Je geduld en medewerking wordt zeer op prijs gesteld. Ik hoop je zo voldoende te hebben geïnformeerd Met vriendelijke groet, Farida. Customer Service Grappig Farida want jij was degene die heeft gezegd dat ik niks hoef te betalen, nadat je de boeking hebt geannuleerd. Dit hoefde niet omdat jullie wel vaker dubbelboekingen krijgen en het dan heel helder is dat dat niet de bedoeling is. Ik heb zowel KLM als Klarna gevraagd hoe dit zit en beiden geven aan dat Cheaptickets bepaald of ik wel of niet iets moet betalen na de annulering en niet, zoals je nu weer zegt, Klarna. Of zoals eerder door collega’s van jou, KLM of zelfs dat mijn bank iets moet doen. Ik vind het nog steeds schandalig dat jullie als organisatie blijkbaar geen idee hebben wat jullie juiste informatie is, iedere keer krijg ik weer een ander antwoord, zolang jullie maar niets hoeven te betalen. Dus nog steeds, nooit meer via Cheaptickets boeken

I requested a change to our booking CDE-11680920 regarding our return flight for two passengers (the third to keep the reserved return flight). I received several standard emails, which asked me to deal with the site's chatbot (robot) and to which I replied with the details of the cancellation. I did not receive any answers to my specific questions about the difficulties I encountered during the rebooking process on the website. The biggest problem was that the whole booking would be cancelled (instead of a change of return flight for some of the passengers only), and the site's system would charge us a much higher price than for a new booking - even if we were willing to pay a fee, it was about €1,500 - without claiming the deduction for the first booking. In the meantime, after 2 weeks of daily attempts, I lost hope of successfully resolving our situation. No answer to our questions, no change of booking and no contact, even though we were promised a return within 3 courses. No valid customer service phone number, those discovered after long research are fake. I am surprised by the rating, which attested to the competence of this company on sites like Trutpilot and others consulted beforehand. We have strong doubts about the validity and authenticity of these reviews, which have resulted in an average rating of 3.8 - 4.2 /5. Perhaps this is the reason why Travix is hiring like crazy from Bangladesh... They should better support us with a real customer phone! This is the second time we have booked with CheapTicket and also the second time we have faced their incompetence and arrogance. Our first experience (2.5.2019) traumatized us. CheapTickets, who cancelled our return flight without notifying us (neither email, nor phone, NOTHING!), simply let us down. We (1 couple and 2 small children) had to stay in the transit zone of the Moscow airport for 3 days. Since we were not granted a visa, we were treated like good-for-nothing and imprisoned there. Without any support from CT, we had to look for a return solution ourselves. It was indescribable! In addition to delays in important exams and appointments, we have received no explanation, no apology, no compensation from CT , even afterwards!!! I strongly advise against CheapTickets, which does not keep its promises and treats customers as cash cows. DON'T BE FOOLED! You can't rely on CheapTicket, which will let you down at the slightest problem!

Horrible. Will never book flights with them again. The insurance protection is a major scam as well. Nothing is refundable and they have dates that they do not inform you about when it comes to canceling a booking and the insurance. Took 15 minutes for a live agent to get on the phone and she didn't cancel my flight. Just told me to file a claim knowing I couldn't. Major scam

I booked a car with SIXT via cheaptickets.com at Paris Charles DeGaulle Airport. I was coming for a funeral of a family member. When I arrived, SIXT had no record of my booking, even though cheaptickets.com had provided me with a SIXT reservation number. After 2 hours arguing with both SIXT and cheaptickets, each blaming the other, I had no choice but to rebook the car at ALMOST THREE TIMES THE PROMISED PRICE so I could get to the funeral. Now I have called both SIXT and cheaptickets.com about a refund of the extra charges. Each blames the other. "Martin G" of SIXT responded to my earlier posting and invited me to send the paperwork to SIXT to sort out the problem, which I appreciated. This morning, after two weeks, SIXT emailed me to say they have no record of my booking (even though I have a SIXT booking number) and they refer me back to cheaptickets.com. And, of course, cheaptickets.com says they gave me a SIXT reservation number, and so send me back to SIXT. So BOTH companies say "not my problem" and do nothing. And I have to pay the bill. So don't be fooled by "Martin G's" comments on all these negative SIXT reviews -- it's just a load of nonsense designed to make unwary viewers think SIXT cares. THEY DON'T!!

Flug wurde annuliert. Einfach eine Bodenlose Frechheit..niemand meldet sich .. ChatBot betohnung liegt auf Bot .. 4-5-6Mails geschrieben keine Rückmeldung . Das solche Unternehmen überhaupt über Skyscanner empfohlen / angeboten werden .. finde ich darf denifitiv nicht sein. Hoffe das ich mich irre und sich das in den naechsten Tagen klaert was ich wie es bis jetzt gelaufen ist zu 99% nicht glaube . Definitiv nicht weiter zu empfehlen .. lass die Finger von .. Es gibt alternativen .

De airliner heeft ed vlucht geannuleerd. Helaas zijn wij daar nimmer van op de hoogte gesteld. Met als gevolg dat we pas 2 dagen later vanuit Muscat konden vertrekken. De reis duurde al met al over de 32 uur. We waren gesloopt. Bij terugkomst de gemaakte kosten ingediend.. Je wordt aan het lijntje gehouden, je mails en vragen worden niet goed gelezen en beantwoord.. ik ben al bijna een jaar bezig om ruim 1800,- terug te krijgen.

iCH HABE EIN FLUG GEBUCHT, hin und zurück. Da es unsicher war ob der Rückflug wargenommen werden kann,habe ich das Premium Plus Packet gebucht.Damit wollte ich mir die Rückerstattung sichern falls ich den Flug Stornieren muss. Jetzt ist es soweit,ich möchte stornieren ,aber es wird mir in der Chatt gesagt,das mein Flug nicht Erstattungsfähig ist.Für was habe ich das Premium PacketPlus extra dazugebucht und bezahlt????? DAn haben sie mir gesagtich soll mich an die Fluggesellschaft wenden um mir eventuell für den Rückflug eine Gutschrift uaszustellen.Dieses geht aber auch nicht weil das GEld ja Cheapticket kassiert hat. Als ich es dann mit einer netten Mitarbeiterin der Fluggesellschaft telefoniert habe war alles nochmehr sospekt. Sie sah nur das ich economy gebucht hatte.Sie konnte aber auch sehen das bei den drei Passaggieren ein Änderung erzeugt wurde,die ich nicht beantragt habe. Sie konnte auch nicht sehen das das Premium Packet an den Flügen gebunden war.Dazu kam noch das plötzlich beim Rückflug keine Koffern mitgebucht waren. Ende vom Lied ist das der Fluggesellschaft schon bekannt ist das dies nicht mit rechten Dingen geht.Ich sollte mich wohl an ein Anwalt wenden

Had the worst experience possible at the Hertz desk in the Austin airport. Had made a car rental reservation via a 3rd party website (CheapTickets.com) - CheapTickets itinerary 72461931614056 for a Tesla Model 3 (Hertz CONFIRMATION K36020442B2). For this reservation I had paid in advance 168.45$ of the total $221.93 due for a 3 days period. When I arrived at the Hertz desk in the Austin airport, I gave them all the documents (confirmation #, driver's license, passport, credit card). I was told by the lady at the counter that because I am renting a Tesla this would be considered as a special car reservation and therefore her manager came and told me they would need to make a check on my credit card + drivers license. He went back in his office with my documents and came back after 10-15 minutes telling me that after checking, my driver's license was found to be "fraudulent" by Hertz's internal compliance team. When asking what does "fraudulent" mean for them, he said that unfortunately he cannot tell me as this is the resolution he received from an internal team; he also told me that he cannot give me any other car because of this resolution and that I will be able to get a full refund. In conclusion I lost more than one hour to go through this entire process waiting at their desk. I was really surprised by what he said specially because I had used Hertz for renting a car back in June in New York city using the same credit card + drivers license and did not encounter any issues. I then moved to the Avis rental counter which is next to Hertz's one and was able to rent the same car (Tesla Model 3) using the exact same documents (passport, credit card, drivers license) in less than half an hour. The biggest surprise and disappointment however came now when trying to get a refund from the 3rd party website (Cheaptickets.com) for my Hertz reservation. Their message was that Hertz rejected my refund request because I did not provide a valid driver's license. So in conclusion, I lost 168.45$ without ever benefiting from the rental car service. I am never renting from them ever again and would recommend a high level of caution when dealing with them! I wish I only would have read all the reviews found here beforehand.