CheapticketsReviews of cheaptickets.com

Bedrog. Retour vlucht geboekt, bevestiging op site, maar geen mail, wel betaald. Na tweeënhalf uur een mail met annulering van de boeking, stoel is niet meer beschikbaar voor dit tarief. Maar ze willen met plezier(!) de stoel voor me reserveren voor meer dan het dubbele tarief. Vervolgens gebeld met de klantenservice, maar krijg iemand aan de lijn die amper te verstaan is en me niet verder helpt. En het fraaist is nog dat je binnen tien dagen je geld terugkrijgt. In 1 woord, waardeloos.

So we booked or tickets on the 22nd of October on date of 24th of December till 7th of January, we know for sure that we booked on this date because we booked our busses also and it's the day before Christmas like??!! Now they send us flight tickets for the 24th of January till 7th of February, THE WRONG DATES!!! We spend almost €500 on this tickets and there anwser to us is: Well that can happen if you buy cheap tickets?!! Like these are not CHEAP if you have to buy them again...!!!!! Because you can't change the dates even for an additional cost. Now if we looked at the reviews people say the same thing, if you call them they all say the same thing. The soon if you ask them a question they say i can't hear you or your voice is breaking down or whatever!! So conclusion we have to buy our tickets again. That's a lot of money that we actually wanted to use for the holidays!!

Bait & switch. I made the reservation, then, lo and behold, there were no seats at that price for the month of December; BUT he would gladly upgrade me for more than twice the amount at which I booked the reservation.

In addition to inaccurate information from CheapTickets about my baggage (CheapTickets had indicated that my baggage allowance was for a one free carry-one and two free checked bags.This was one of the selling points for choosing Cheaptickets. However, after speaking with both airlines, I learned that I can have one free checked bag, in addition to a carry-on and a personal item. I have also learned that my flights were booked as two one-way trips, rather than as connecting flights - something that wasn't disclosed by Cheaptickets when the trip was booked. This may require that I retrieve my luggage in the first airport, go through security a second time, and recheck my baggage for my second flight. Furthermore, both airlines told me their partner airlines was the one I needed to check-in with. It took multiple calls, and approximately 3+ hours to resolve the issue, calling each airline several times. In reference to the two one-way flights; I wouldn't have minded had it been disclosed. In my experience, CheapTickets both withholds information and does not provide accurate details about and during the booking process, making it a stressful situation. There are much better consolidators, with similar prices, and clear info., which I will use when traveling in the future.

Online only company for any support for bookings. I needed to change my ticket for bereavement reasons, and they will not contact the trade desks for an airline to do that. The agents are trained with scripts to ensure that they get your money, and will not do any work or incur any charges to support issues you may have. They will not get on the phone with an airline and do anything on your behalf. Use them at your own risk, but I promise you it's not worth it. If you buy a ticket, you'll be lucky to fly or be able to use your ticket in anyway. Do not use budgetair.com, CheapTickets, Vayama, Vliegwinkel and Flugladen. The company is affiliated with SGR, ANVR, IATA and the Dutch Home Shopping Organization. They are fraudsters, IMHO, and the company executives and ownership should be in jail.

Ze laten mijn zoon (met autisme) op de airport in dusseldorf staan. Contact is drama, oplossingsrichtingen zijn ze niet, makkelijk geld verdienen zo. Kijkt hij een heel jaar naar uit en hard gespaard!! Bedankt hé!!

Worst experience ever. I currently have a family emergency and need to travel from Belgium to US in a rush. I booked a flight on Icelandic Airlines through cheapflightsfares. The flight is delayed by more than 10 hours with no information provided for re-routing, rebooking, etc. I had to purchase another ticket on a different airline and, while Icelandic Air is willing to refund my ticket, cheapflightsfares, will refund only $700 of $1,100 charged to my card, and I even took their insurance. Update after 3 months: This company is clearly a scam operation, potential customers beware!! I even purchased their "insurance" in case of ticket changes. They refunded only a portion of the ticket cost while Icelandic Air informed me they would cancel my ticket with no penalty. I'll never use them again!

Beyond bad, prices changed during entering the credit card number. Unclear description of the service, tried to cancel within minutes of booking it, a first positive answer by a bot, was later denied by a real (??) person, who apparently spent most of their time trying to calculate how much time the next answer takes. Real BS avoid at all costs.