Charter Vanlines is listed under Moving & Storage.
Charter Vanlines (charter-vanlines.com) has 171 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Moving & Storage · Marlton, New Jersey
Excellent
Moving & Storage · Brooklyn, New York
Excellent
Moving & Storage · San Francisco, California
Excellent
Moving & Storage
Excellent
171 approved reviews, newest moderated first
Christa W.
They charged way more than the initial quote. The main complaint I have is all my broken items and the things they lost. The tool box, shark steam mop, Kirby vacuum and the top of my other tool box is completely missing. Chest of drawers, headboard, over the toilet storage, antique lamp and collectible plates all broken. The claims department has not helped me at all. Calls are not being returned.
Joseph A.
Excellent follow-up and communication throughout the transaction.
Anthony B.
They were able to move my 12-foot Fiddle Leaf without damaging it, which says a lot about their ability to pack and move things.
Felicia R.
This company is a SCAM!!!
John C.
It is with great pleasure that I pen this review for the exceptional services delivered by this moving company. Their ability to deftly and efficaciously handle my belongings was nothing short of impressive. Not only were they prompt and punctual, but their meticulous acuity indicated a company that takes great pride in its craft.
Melissa J.
We were quoted one price for our move, then they had a quality assurance call which increased our cost by around $1500 plus despite my being specific about sizes and our additional storage unit the cubic feet all for us to move wasn’t sufficient. At move day they wanted an additional $1700 to get t storage. Plus they added over $400 for packing charges. I had packed all the boxes they only had to deal with the furniture. Which I had been told would be blanket wrapped, when I mentioned shrink wrapping I was told that they don’t use bc it’s not environmentally friendly (they insisted that shrink wrap be used on my sofa) Then when they delivered all things were packed into my living room/dining room and not one piece that they disassembled was reassembled as they were supposed to.
Jeff
They got us from AL to TX without a hitch. They arrived on schedule and in one piece. The movers were helpful and kind. In fact, I wouldn't hesitate to use it again!
Kadiana M.
They are one of those companies that sucker you in with a great deal up front then they keep upping the price as you go along. They are completely untrustworthy. I would rather pay more to work with a company that is honest. They make promises about delivery time to get you on board then tell you oh the fine print says we have this much time to deliver when you are waiting a week for your property. Find someone else!!!! From the customer service reps to the drivers are con artists.