CharmlryReviews of charmlry.com

I ordered from Charmly in time for Christmas 2024. It was supposedly sent. Got no notification. Then was sent a form to a place called "UniUni" to fill out which malfunctioned both on desktop and phone. Then I tried to call this "UniUni" and waited for 45 mins as they repeatedly said I was 15 mins away from being seen. Now I am being told I will simply be updated and I am legitimately annoyed. The logistics for me, the customers is not great. I told my husband we were exchanging gifts for Christmas and now I literally have nothing to give him and have no clue IF I WILL EVER have anything to give him? Will I receive it in 2024? If I'm lucky in January 2025? Perhaps the winter of 2025? If I cross my fingers by the spring?

Ordered necklaces for Christmas over a month ago and they aren’t gonna be here in time . Super frustrating and would never order through them again

Ordered on Nov 8. Asked for a different design. Approved it. It went to shipping. And that's been it. Never moved. Never did anything. Amanda said it was fine, then all of a sudden it was lost. December 1 she told me they would expedite new ones to me and here the 11th still nothing. I've asked twice for my money back now as the company is not delivering my products. Reply: I've reached out several times with no response. A charge back is what's going to be my next course of action.

They email saying you can approve or redo the design process but they never email you from an email address that you can reply to. There is no phone or email address to get ahold of them. The first design was horrible and symmetrical and looked like a man and masculine- for female name. I asked for redo. The whole process has taken over a month and I just got a new email saying the item would be in design and then manufacturing for 3-6 more weeks. I don't get to approve the 2nd design. There is no way to contact them. They are horrible. DO NOT WASTE YOUR MONEY OR TIME. Their emails say the are at my disposal and I answer and get this: Sorry, we were unable to deliver your message to the following address. info@charmlry dot com 550: 5.7.1 Message contains spam or virus. (110) [1732468616-74801] ---------- Forwarded message ---------- You are not at my disposal. I can't email you back. THE EMAILS ARE NOT DELIVERABLE TO THIS ADDRESS. I DID NOT APPROVE ANY DESIGN. THE FIRST DESIGN WAS SO AWFUL I ASKED FOR A REFUND. 'Amanda' from Charmlry writes in the email I replied to : If you have any questions for me, remember that I am at your complete disposal. Have a wonderful day! Amanda, Charmlry

They don’t let you proof the design, they just ship it and don’t let you refund anything. Total scam. Avoid at all costs. The necklace I got looks awful and I can’t even tell what it’s supposed to mean. Hate it.

My order was “shipped” but lost. I asked to cancel the order and get a refund and never heard back. My order was “redone” and still sent after I asked to stop and get a refund. I received the order and it was cheep and just not what I expected. It was honestly trash and anyone could make it. A men’s chain is not thin. I finally complained more and got a refund