Shovan
Creative but cheap quality
Hi Elisa! The design was great-very creative. My complaint is that after wearing it for a few times the “gold” looks very discolored. Almost like a tarnished color.. But it feels like whatever metal(s) are used are very cheap quality. So unfortunately, I haven’t worn it again.
Response from CharmlrySep 6, 2024
Hi Shovan, Thank you for your feedback, and we're sorry to hear about your experience. What you described is quite unusual, as we hold our products to the highest standards of quality and inspection to prevent such issues. Our jewelry is made from stainless steel plated in gold/silver/rose gold, which is resistant to tarnishing and discoloration. Could you please send us a photo of the product to [email protected]? We’ll be happy to offer you a free replacement once we’ve reviewed it. We look forward to resolving this for you! Best regards, Elisa Charmly Customer Service