Charlotte RusseReviews of charlotterusse.com

For the most part, their stuff is okay, but their shipping and customer service is awful. I receive the wrong item at least a third of the time. Then I get to deal with their horrible customer service and I have to ship it back to Russe. Then, they ship me another wrong item a week later. If I could actually get what I order, I'd give them four stars.

I love shopping at CR. I generally buy my shorts, jeans and shoes. I love the shirts as well but I’m older and it would look all wrong on me. I’ve never had a problem with them regarding returns.

Hi! customer service was very helpful and pleasant thank you

Very good recommened

Never disappointed with my purchases. Charlotte Russe has been my go to place for shoes. Get products!

Excellent! Quick delivery. Despite not being happy with the material, I returned the product to the store and they gladly refunded my money, no questions asked.

Nice clothes highly recommended

I was really disappointed when they sent the wrong order to my house I sent it back and I still haven't received my items I left a message on Charlotte Russe customer service no one ever replied to me I always order for them so I was very disappointed at this experience. Being a regular customer I was hoping they would have care about my business a little bit more I still haven't received my packages and some of the stuff is no longer available I was super disappointed with this experience. I still haven't heard back regarding this package and I've been awaiting a probably a month now if not longer like I said very disappointed in the customer service non response