ChargePointReviews of chargepoint.com

Response from ChargePointFeb 23, 2026

Hello Natasha, I understand how frustrating this situation can be, we genuinely regret that your charging experience left you feeling frustrated and disappointed. Having said that, I see there is an active case logged for the same, we have flagged this as the priority and the team has been notified to process the refund at earliest and we are currently working on this to give you a resolution.

Response from ChargePointFeb 23, 2026

Hello Team, We’re truly sorry to hear about your recent experience and completely understand how frustrating this must have been. Please know that we take such concerns seriously and are committed to ensuring a better experience for our customers moving forward. We’d like to investigate this issue further. Kindly help us with your ChargePoint registered email address.

Response from ChargePointFeb 23, 2026

Hallo Ralf, Es tut uns sehr leid, dass Sie so frustrierende Erfahrungen mit unserer Hotline gemacht haben. Sprachliche Schwierigkeiten und mangelnde Unterstützung bei Problemen scheinen die Nutzung zu erschweren, und das möchten wir unseren Nutzern natürlich nicht bieten. Ihr Feedback ist uns wichtig und wir nutzen es, um unsere Prozesse zu verbessern. Wenn Sie möchten, würden wir uns freuen, wenn Sie uns die Details der Station mitteilen, damit wir die Angelegenheit klären können.

Response from ChargePointFeb 23, 2026

Hello Team, We’re truly sorry to hear about your recent experience and completely understand how frustrating this must have been. Please know that we take such concerns seriously and are committed to ensuring a better experience for our customers moving forward. We’d like to investigate this issue further. Kindly help us with your ChargePoint registered email address.

Response from ChargePointFeb 23, 2026

Hello Philippe, I understand how frustrating this situation can be, we genuinely regret that your charging experience left you feeling frustrated and disappointed. Having said that, I see there is an active case logged for the same, we have flagged this as the priority and the team has been notified to process the refund at earliest and we are currently working on this to give you a resolution. Note: We are using a translator to respond to you.

Response from ChargePointFeb 23, 2026

Hello Bastien, We’re truly sorry to hear about your recent experience and completely understand how frustrating this must have been. Please know that we take such concerns seriously and are committed to ensuring a better experience for our customers moving forward. We’d like to investigate this issue further. Kindly help us with your ChargePoint registered email address.

Response from ChargePointFeb 23, 2026

Hello Team, We’re truly sorry to hear about your recent experience and completely understand how frustrating this must have been. Please know that we take such concerns seriously and are committed to ensuring a better experience for our customers moving forward. We’d like to investigate this issue further. Kindly help us with your ChargePoint registered email address.

Response from ChargePointFeb 23, 2026

Hello Pascal, We’re truly sorry to hear about your recent experience and completely understand how frustrating this must have been. Please know that we take such concerns seriously and are committed to ensuring a better experience for our customers moving forward. We’d like to investigate this issue further. Kindly help us with your ChargePoint registered email address.