Greg H.
Chargepoint Home - Dead after just a few years.
Bought a Chargepoint home, and after just eight years, it has completely stopped working. The best support can do is offer me a 10% discount on a new one instead of solving the issue that is making the old one just stop for no reason. When you call the company, they pretend to have a front desk, but their voicemail protection just hangs up on you. Worst company to work with: their customer service lies, tells you to just reboot, and leaves you hanging. They take no accountability for their crap product. This company, with its horrible reviews, shouldn't exist.
Response from ChargePointApr 29, 2026
Hello Team, We’re truly sorry to hear about your recent experience and completely understand how frustrating this must have been. Please know that we take such concerns seriously and are committed to ensuring a better experience for our customers moving forward. Kindly request the registered email address associated with your ChargePoint account and assist you accurately and ensure your concern is handled promptly.