ChargePointReviews of chargepoint.com

Response from ChargePointJun 15, 2026

Hello Team, We’re truly sorry to hear about your recent experience and completely understand how frustrating this must have been. Please know that we take such concerns seriously and are committed to ensuring a better experience for our customers moving forward. To assist you accurately and ensure your concern is handled promptly, we kindly request the registered email address associated with your ChargePoint account.

Response from ChargePointJun 15, 2026

Hello Maria, We’re truly sorry to hear about your recent experience and completely understand how frustrating this must have been. Please know that we take such concerns seriously and are committed to ensuring a better experience for our customers moving forward. Kindly request the registered email address associated with your ChargePoint account and assist you accurately and ensure your concern is handled promptly.

Response from ChargePointJun 15, 2026

Bonjour Gazz, Nous sommes sincèrement désolés d'apprendre ce qui vous est arrivé récemment et comprenons parfaitement à quel point cette situation a dû être frustrante. Sachez que nous prenons ce type de problème très au sérieux et que nous nous engageons à offrir une meilleure expérience à nos clients à l'avenir. Pourriez-vous nous communiquer l'adresse e-mail associée à votre compte ChargePoint. Cela nous permettra de vous aider efficacement et de veiller à ce que votre demande soit traitée dans les plus brefs délais.

Response from ChargePointJun 15, 2026

Hello Teresa, We’re truly sorry to hear about your recent experience and completely understand how frustrating this must have been. Please know that we take such concerns seriously and are committed to ensuring a better experience for our customers moving forward. Kindly request the registered email address associated with your ChargePoint account and assist you accurately and ensure your concern is handled promptly.

Response from ChargePointJun 15, 2026

Hello Dirk, We’re truly sorry to hear about your recent experience and completely understand how frustrating this must have been. Please know that we take such concerns seriously and are committed to ensuring a better experience for our customers moving forward. That said, I see we had an active case and can confirm that the amount has been refunded.

Response from ChargePointJun 15, 2026

Hallo zusammen, es tut uns sehr leid, von Ihrer jüngsten Erfahrung zu hören, und wir verstehen vollkommen, wie frustrierend diese Situation gewesen sein muss. Bitte seien Sie versichert, dass wir solche Anliegen sehr ernst nehmen und uns dafür einsetzen, unseren Kunden künftig ein besseres Erlebnis zu bieten. Um Ihnen gezielt weiterhelfen und eine zügige Bearbeitung Ihres Anliegens gewährleisten zu können, bitten wir Sie um die E-Mail-Adresse, die mit Ihrem ChargePoint-Konto verknüpft ist.

Response from ChargePointJun 15, 2026

Hello Gerry, We’re truly sorry to hear about your recent experience and completely understand how frustrating this must have been. Please know that we take such concerns seriously and are committed to ensuring a better experience for our customers moving forward. To assist you accurately and ensure your concern is handled promptly, we kindly request the registered email address associated with your ChargePoint account.

Response from ChargePointJun 15, 2026

Hello Michael, We’re truly sorry to hear about your recent experience and completely understand how frustrating this must have been. Please know that we take such concerns seriously and are committed to ensuring a better experience for our customers moving forward. To assist you accurately and ensure your concern is handled promptly, we kindly request the registered email address associated with your ChargePoint account.