EU C.
Honoured their warranty - very efficiently
I bought a Flash Pro Plus in December 2023. In September 2024 the display started to randomly switch on, which killed the battery. I did not have a lot of hope for the warranty, but I was proven wrong. After mailing a video of the problem it was decided I would receive a new unit. This came within 2 weeks. The only downside might be that I had to pay a small amount for shipping, but this they have clearly listed in their terms and conditions, It is also a small amount in comparison with the value of the powerbank. Overall, very good experience!
Response from ChargeasapNov 28, 2024
Grateful for your feedback! We're delighted to know our service is meeting your expectations. Thanks for sharing your support!




