ChargeasapReviews of chargeasap.com

I had, what I thought to be, an issue with my device. The customer service was fast, proactive and really quick to respond. The device works great, lives up to the hype and I already have a few other items in mind from these guys. If you are a cable and charging-pack nerd, YOU ARE GONNA LOVE CHARGEASAP!

ChargeASAP creates innovative products and takes customer satisfaction seriously. They are conscientious in their claims process, and even if they occasionally take a moment longer, they are dedicated to providing good products and address every claim personally.

Late shipping issue with order was promptly remedied. Attention to my request was greatly appreciated.

Their customer service is great. They're very thorough and will try earnestly to help you as best they can. Many times I contacted customer service about my items' shipping or arrival times and they responded with accuracy and patience. They even created a coupon just for me after I missed a deadline. I highly recommend their products, as they are both innovative and highly useful. Overall, the value you get for your money is good, if you're interested in quality products that will last, and not another cheap throwaway product.

I bought 2 products (wall charger and power bank) from charge asap and I had issues with one of them. They always answered my questions and resolved my problem. I got both products as expected. I'd be happy to participate on any future Kickstart campaign if I get interested by their product.

I recently had a terrific customer experience with the good folks at ChargeASAP resolving a symptom with my Flash Pro Ultra. Although be were in different time zones, they responded promptly, and initially recommended trouble shooting steps, then forwarded my results to the technical engineering team and ultimately replaced my Flash Pro Ultra. Friendly, efficient, timely and am thrilled with the operation of my Charge ASAP Flash Pro Ultra. I am also extremely satisfied with their Model 280w Zeus USB-C charger. The Flash Pro Ultra and the Zeus USB-C charger work well together. Please keep up the terrific customer support and producing excellent products.

I recently built a high-availability network stack (Firewalla Gold Pro & Starlink Mini) and struggled to find compact GaN chargers that didn't suffer from "recalibration blinks" or voltage drops. I tried Ugreen and Baseus, but they couldn't handle the strict 12V negotiation required for my equipment. The Chargeasap Omega 100W and 200W chargers are true "unicorns." The Navitas NV6127 chips inside handle power delivery perfectly, with zero recalibration on the 200W model and ultra-fast 0.5s handshakes on the 100W. I now run my entire Glasgow network core off these units. Customer service was excellent in helping me secure stock of these verified stable units. If you need "always-on" power in a travel size, nothing else compares.

I experienced a bad connection between my Flash Pro Plus and one of my magnetic cables caused overheating that melted the end of the cable and the tip. I reported it and received a prompt reply that they would investigate the incident. They subsequently found that the problem was covered under warranty and promptly issued a replacement cord and tip. The service was friendly and efficient, and they kept me updated throughout the process so I never wondered what was happening or if the ticket was progressing through the system. With so many electronic accessory companies, it's common to hear about a great product but disastrous or non-existent customer service. This experience allows me to continue to purchase items from this company with confidence, knowing that they stand behind products and should I encounter problems, their customer service is of the same high quality as their merchandise.