Champion Car WarrantyReviews of championcarwarranty.com

My name Brian N from Wisconsin I took my 2016 dodge ram rebel to Reeds Chrysler in Beaver Dam Wis for a bad fuel level sensor / pump all in one unit 2/8/24 .Reed Chrysler emailed Champion on Thursday 2/8/24 Reed gave me a estimate for $1250 for a factory OEM part (mopar) we didn’t hear from champion till Wednesday 2/14/24 that they will only pay for a pump that cost $148.38 and $125.00 2.1 hours of labor a total of $408.50 .Reed found a pump that was cheaper they completed the work on 2/16/24 with my zero deductible that I payed for I had to $342.79 . Then on 2/19/24 truck wouldn’t start had to get a tow.Reed told me champion just paid them 2/20/24 ($100.00) from my house to Reed Chrysler to do the pump again .My pinion seal was leaking had Reed Chrysler repair that sent a email to champion about that couldn’t wait another 6 days to hear what they cover and won’t cover I paid $362.72 I need my truck Reed says that champion warranty is the worse warranty place they have ever dealt with . Champion warranty suggested cheapest part for the dealer to use and only pays a 125 dollars or percentage of the shop labor the 0 deductible is bullcrap you will always have to pay .

I received outstanding customer service from Jack and Michelle. They answered my calls, listened thoroughly to what I had to say, and delivered what they said they would in a timely manner. After shopping around, Champion Car Warranty gave me the best policy at the most affordable price. Everyone I spoke with was honest, which goes a long way. Thank you Joe Battaglia

I have a policy with them both on my car and motorcycle. Been with them about a year now. They recently covered my claim on the differential for my car. From start to finish the claim got paid by them and I was on the road again within a day of when I brought it into the dealership. I appreciated their prompt communication

I insured 2 of my vehicles. Yesterday I to took one of them in to be serviced. the service department was not able to get through or just got cut off!! I tried and got the same response. So, I paid for the service when I was told I wouldn’t have to and they would deal directly with the dealership. I submitted the bill and filed a claim, let’s see if they will reimburse me!!?? I tried reaching out to the sale person Lawrence Andrews who sold me the policies, called the phone number he provided and got an answering service. I sent emails to Champion and to Lawrence Andrews, and to date no response. I received information that BBB rates them very low and question the legitimacy of this company. I live in California and this state has strict laws regarding extended warranty coverage, most warranty companies can’t provide coverage, Lawrence assured me that they provided coverage, I am doubting him and questioning of false information and commitment!! I have requested a full refund and immediately stop the monthly automatic payment to my credit card. I have filled a dispute with my credit card company, let's see if they respond!!?? To those that have given a favorable rating I suggest you do some research!! ( my mistake I did not ) and or wait until you need the service, you’ll change your mind !! In fact try calling them now!! 03/08/2024 This is an update to my early review!! I filed a dispute with my credit card company for the full amount of $860.00 from Nov. Dec 2023 and Jan 2024. This company fraudulently sold me policies that are invalid, simply because they are not licensed to sell in the State of California. I had been dealing with Jack Taylor about cancelling my policies, they wanted me to sign a notice stating, I would agree to a satisfactory cancellation. I waive my right to charge back my credit card. I waive the right to any additional legal action or otherwise against Champion or its associates... I advise Jack that I would not sign that notice and I simply wanted a notice saying the policies was cancelled. His response, your policies were cancelled, since I filed a dispute there was no further action needed and I would be credited back by my credit card company, and they would not contest my dispute. Now, they are trying to reverse the dispute, saying that on the initial service on Jan 31, 2024, when I tried to reach them by phone, they were having problems with their phone system (this seems to be a recurring problem, read some previous complaints) and I simply could email them. Will I did email them on 1/31/2024 and didn't get a response until 2/05/2024 by Jack Taylor. They're stating my dispute was that I did not receive service and I was fraudulently filing my claim. Will those policies are invalid, I can't use them in the State of California, so yes, they did not provide the service I purchased. Furthermore, extended car warranties are not sold in California, Mechanical Breakdown Insurance is sold and must be licensed. I have since filed a complaint with California Insurance Department and Attorney General Office in Colorado. Oh, Jack's last response was "I hope you have a happy life". I have all this information on email and recorded conversations!!

Update - 8/11/2024 I did not receive any response to any of my numerous requests yet. So I sent an email request today for A FULL REFUND DUE TO NON RESPONSIVENESS. If anyone here knows how to contact this outfit or how to approach the issue fairly, please let me know. Thanks in advance. Update - 8/6/2024 I need to file a claim. I have been trying to get in touch many times on phone, by email with all the Departments since last Friday. I have ZERO RESPONSE. CHAMPION - CAN YOU PLEASE RESPOND ASAP SO I CAN RESOLVE THIS? Update - 2/9/2024 I have been able to establish contact with Jack Taylor of Champion warranty. He assures me that everthing is up and working and business is back to normal and customers will have no delays in contacting them or processing claims. I am hopeful that they can keep that promise. So, at this point I will give 3 stars. I will do another update soon. 1/30/2024 To: Champion Warranty Company - Jack Taylor or Dan Kelly or Michelle Perry or INFO@Championcarwarranty. RE: CANCELLATION DUE TO NON-RESPONSIVE for a week and a half. I have made numerous attempts to reach you regarding the questions on my new policy I paid for and I have not been able to do so at all. No response to Emails. On the phone I keep holding and I get cut off when it is my turn. I have no way to even request a REFUND because you have not responded lately. So, here through trustpilot, I am trying to communicate with Champion Warranty and request for a FULL REFUND due to Champion's lack of non responsiveness. You are welcome to contact me immediately to resolve this issue. Otherwise please issue a full refund. Ajith Please respond ASAP.

My name is Cameron I recently purchased a warranty and I have been trying to call and get a claim going for my car and nobody answers. They just hang up on me. I want my money back they are a scam do not buy. I am in California with a Tesla. I paid the whole amount upfront $2200 and I can’t even file a claim on my car to get it fixed. This company is trash. I will get my money back I have spoken to my lawyer and the business is under investigation.

I was never in the market for an extended warranty. I called the next day to get my money back. It's been over 30 days and they still have excuses. I've been left on hold till the answering machine hung up, told it will be sent back to my account in 7-10 days called back and was told it was mailed to the wrong address. They even sent a cancelation form that I filed out immediately and they said they didn't send/receive it. I've called over 15 time to get my money refunded and they have come up with reasons why they have failed to do so on every occasion

I bring my Chevy truck in to mechanic for repairs. Mechanic said it needed new transmission. He charge a lot of money but I have policy with Champion and they paid full cost. Happy with their service Jack Taylor made sure it was paid out fast