CHAIRUSCHAIRUS: Chairs "R" Us CHAIRUS started in 2014 with a simple yet powerful idea—to offer a dedicated space where customers can find the perfect chair for every need. Dining chairs, counter & bar stools, sofa, benches, accent chairs and more. Official Notice from chairus.com Chairus is an independent brand operating exclusively through our official website www.chairus.com.We currently only sell and ship within the United States.Shop Here: Best Sellers Dining RoomLiving Room Outdoor Office & Kids Room
CHAIRUS (chairus.com) has 457 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Marianne A.
Great customer service, brilliant cooperation! Highly recommend Chairus!
Response from CHAIRUSDec 22, 2025
Hello Marianne, Thank you for the kind words! 💛 We truly appreciate your recommendation and are happy to hear you had a great experience with our customer service. Warmest regards, Chairus Team
Kelly W.
Still has not delivered fedex wont help me stated to reach out to you I have via email no contact from you. I have been charged product not received. I also have 4 chairs the wrong color and 1 chair that has quality issues. I need someone to call me, I will call AMEX and challenge the charge. next step to get resolutoin Tracking ID: 887892748630 Local Scan Time Travel history Sort by: Ascending Travel History Date Time, Status and Location Friday, 12/5/25 12:00 AM Picked up EAST BRUNSWICK, NJ 7:27 PM Arrived at FedEx location CYPRESS, TX Saturday, 12/6/25 8:40 AM Departed FedEx location CYPRESS, TX 8:47 PM On the way FORREST CITY, AR Sunday, 12/7/25 9:21 AM On the way MURFREESBORO, TN Monday, 12/8/25 12:20 AM Arrived at FedEx location INDEPENDENCE, KY 5:38 AM Departed FedEx location INDEPENDENCE, KY 7:26 AM At local FedEx facility MIAMISBURG, OH 8:26 AM On FedEx vehicle for delivery MIAMISBURG, OH Tuesday, 12/9/25 3:18 AM At local FedEx facility MIAMISBURG, OH 9:44 AM At local FedEx facility Scheduled for delivery next business day MIAMISBURG, OH 12:37 PM Delivery exception Delivery delayed, scheduled for next business day MIAMISBURG, OH Wednesday, 12/10/25 3:34 AM At local FedEx facility MIAMISBURG, OH 5:40 AM Address corrected Thursday, 12/11/25 8:34 AM At local FedEx facility MIAMISBURG, OH 9:30 AM On FedEx vehicle for delivery MIAMISBURG, OH Sunday, 12/14/25 4:14 AM At local FedEx facility MIAMISBURG, OH Monday, 12/15/25 2:59 AM At local FedEx facility MIAMISBURG, OH 7:32 AM On FedEx vehicle for delivery MIAMISBURG, OH Tuesday, 12/16/25 5:41 AM At local FedEx facility MIAMISBURG, OH Shipment facts Shipment overview Tracking number 887892748630 Ship date 12/5/25 Services Service FedEx Ground Terms Shipper Package details Total pieces 1
Response from CHAIRUSDec 17, 2025
Hello Kelly, We’re very sorry for the inconvenience and understand your frustration. We’ve reviewed your order and are actively working to resolve it. Regarding the undelivered item, we’re checking with the carrier and will arrange a replacement if it’s confirmed lost. For the color and quality issues, please send photos to [email protected], and our support team will assist you promptly. Thank you for your patience and cooperation. Warmest regards, Chairus Team
Mounita S.
It was easy to navigate through the website. The store had a lot of options to offer and easy to select and check out was seamless.
Response from CHAIRUSDec 17, 2025
Hello Mounita, Thank you so much! 💛 We’re glad to hear the website was easy to navigate and that you enjoyed the variety of options. We’re happy checkout was smooth — enjoy your shopping experience with Chairus! Warmest regards, Chairus Team
Jana B.
Chairs arrived quickly and we're easy to assemble.
Response from CHAIRUSDec 17, 2025
Hello Jana, Thank you so much! 💛 We’re happy to hear your counter stools arrived on time and that you’re enjoying them. Enjoy your new setup! Warmest regards, Chairus Team
Valerie B.
We got our counter stools they are great. They arrived on time too.
Response from CHAIRUSDec 16, 2025
Hello Valerie, Thank you so much! 💛 We’re glad to hear your counter stools arrived on time and that you’re enjoying them. Enjoy your new setup! Warmest regards, Chairus Team
Margaret F.
Beautifully made easy assembly. Top rate!
Response from CHAIRUSDec 16, 2025
Hello Margaret, Thank you so much! 💛 We’re thrilled to hear you love the quality and that assembly was easy. Enjoy your beautiful new chairs! Warmest regards, Chairus Team
Patrick M.
These are well made counter stools. They look so nice and were easy to put together. Great price point
Response from CHAIRUSDec 16, 2025
Hello Patrick, Thank you so much! 💛 We’re thrilled to hear you love your new counter stools, found them easy to assemble, and feel they’re a great value. Enjoy your stylish new addition! Warmest regards, Chairus Team
Cynthia G.
I love the stools, they are nice and very sturdy. BUT they were difficult to put together using the instructions. We got them together by a different method because they would have never fit together properly using the method in the instructions.
Response from CHAIRUSDec 16, 2025
Hello Cynthia, Thank you for your feedback! 💛 We’re glad to hear you love the stools and find them sturdy. We appreciate your note about the assembly instructions — your input helps us improve our guides for future customers. We’re happy you were able to get them together successfully, and we hope you enjoy your new stools! Warmest regards, Chairus Team
