CHAIRUS: Chairs "R" Us CHAIRUS started in 2014 with a simple yet powerful idea—to offer a dedicated space where customers can find the perfect chair for every need. Dining chairs, counter & bar stools, sofa, benches, accent chairs and more. Official Notice from chairus.com Chairus is an independent brand operating exclusively through our official website www.chairus.com.We currently only sell and ship within the United States.Shop Here: Best Sellers Dining RoomLiving Room Outdoor Office & Kids Room
CHAIRUS (chairus.com) has 457 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
chairus.com
Website
chairus.com
Category
Furniture Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Hello Charles,
Thank you so much for your kind review!
We’re thrilled to hear you love the great quality of our chairs and find them very easy to assemble!
Hope you enjoy using them for a long time!
Warmest regards,
Chairus Team
LH
L. H.
Fast shipping and the quality as…
Fast shipping and the quality as expected in photo
Response from CHAIRUSApr 7, 2026
Hello,
Thank you so much for your review!
We’re delighted that you received your order quickly and that the quality matches what you saw in the photos.Hope you love your new stools!
Warmest regards,
Chairus Team
CR
Crystal R.
Great Counter Stools
The counter stools came promptly and for a fair price. They were pretty easy to put together. We love them. They are modern and comfortable.
Response from CHAIRUSApr 7, 2026
Hello Crystal,
Thank you so much for taking the time to share your wonderful feedback!
We’re thrilled to hear your counter stools arrived promptly at a fair price, were easy to assemble, and that you love their modern style and comfort.It means a lot to us that you’re enjoying them 😊
Warmest regards,
Chairus Team
RO
Robin
Easy to put together
Easy to put together! Looks pretty!
Response from CHAIRUSApr 7, 2026
Hello Robin,
Thank you so much for your kind review!
We’re so happy to hear the chairs are easy to assemble and look beautiful in your space!Hope you love using them 😊
Warmest regards,
Chairus Team
CU
customer
Such nice quality!
Such nice quality!
Response from CHAIRUSApr 7, 2026
Hello,
Thank you so much for your wonderful compliment!
We’re thrilled to hear you’re satisfied with the quality — it means a lot to us!Hope you enjoy your chairs every day 😊
Warmest regards,
Chairus Team
DG
Dennis G.
No delivery, bad communication
Ordered two chairs for delivery to White Plains NY. They got within 2 miles of my house and are now apparently on their way back to Canada. No updates from Chairus no help from Fedex.
Response from CHAIRUSApr 7, 2026
Hello Dennis,
We sincerely apologize for the delivery issue and the lack of communication, which has caused you great frustration.
We have looked into your order in detail. During the first shipment, the outer packaging of the chairs was damaged, so FedEx had to return the package to our warehouse.To ensure you receive brand-new, undamaged items, we have immediately arranged a replacement shipment for you.
The new tracking number has been sent to your email, and the package is currently in transit.It is estimated to be delivered on April 10, 2026. Please keep an eye on your email and shipping updates.
We truly appreciate your patience and will closely follow up on this shipment to make sure it reaches you smoothly.
Warmest regards,
Chairus Team
LH
Lory H.
Very cheaply made and very hard to put…
Very cheaply made and very hard to put together. Cheaply made
Response from CHAIRUSApr 7, 2026
Hello Lory,
We sincerely apologize for the unpleasant experience with our bar stools!
We feel terribly sorry that the product seems poorly made and difficult to assemble.
Could you please share more detailed feedback with us about the quality issues and assembly challenges? This will help us improve our products and service greatly.
If you have any problems, please feel free to contact our customer service team at [email protected] at any time, and we will assist you promptly.
Warmest regards,
Chairus Team
CE
Chandra E.
Delivered in 5 days love them
Delivered in 5 days
Response from CHAIRUSApr 7, 2026
Hello Chandra,
Thank you so much for your review!
We're delighted to hear your order arrived quickly in just 5 days!
Fast delivery is the service we ought to provide for our customers, and we hope you love your new items
Warmest regards,
Chairus Team