CHAIRUSCHAIRUS: Chairs "R" Us CHAIRUS started in 2014 with a simple yet powerful idea—to offer a dedicated space where customers can find the perfect chair for every need. Dining chairs, counter & bar stools, sofa, benches, accent chairs and more. Official Notice from chairus.com Chairus is an independent brand operating exclusively through our official website www.chairus.com.We currently only sell and ship within the United States.Shop Here: Best Sellers Dining RoomLiving Room Outdoor Office & Kids Room
CHAIRUS (chairus.com) has 457 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Vera S.
The delivery is fast! The quality is stunning for its price
Response from CHAIRUSAug 10, 2026
Hello Vera, Thank you for your great review! We’re glad you received your order quickly and think the quality is stunning for the price. We really appreciate your support! Warmest regards, Chairus Team
CAROL L M.
First of all, I LOVE, LOVE, LOVE THE CHAIR! It arrived promptly in one long but light box. The frame is of excellent-quality wood, and it went together easily. The cushion is wonderfully comfortable.
Response from CHAIRUSAug 6, 2026
Hello Carol, Thank you so much for this heartfelt review! We’re overjoyed to hear how much you love the chair. We truly appreciate your kind words and support! Warmest regards, Chairus Team
Afifa A.
Great quality chairs and arrived ontime.
Response from CHAIRUSAug 6, 2026
Hello Afifa, Thank you for your feedback! We’re glad you love the great quality chairs and that they arrived right on time. We appreciate your support! Warmest regards, Chairus Team
Mary
Great value, easy to assemble, and beautiful!
Response from CHAIRUSAug 6, 2026
Hello Mary, Thank you for your sweet review! We’re glad you love the great value, simple assembly and gorgeous look of our furniture. We really appreciate your support! Warmest regards, Chairus Team
Carmen P.
bought 4 barstools from them. 2 of them have cracked backs. Sent them photos as requested. It is now 2 months later and their customer care team still has not responded. Have followed up several times by phone and they acknowledge they received my photos but the customer care team does not take calls, so basically, I do not think they are going to stand by their products. On 7/7/26 I received an email saying they received my claim and photos and the customer care team would reach out to me within 48 hours. It is now 7/28/26 and I haven't heard from them even after several attempts with follow up calls.
Response from CHAIRUSJul 29, 2026
Dear Carmen, We are truly sorry for the frustration and inconvenience you've experienced. Please accept our sincere apologies. Our customer service team handles emails daily, so this situation is definitely not what we expect — there must have been an issue with your case falling through the cracks. However, since your review doesn't include your order number or email address, we're unable to locate your case or reach out to you directly. Could you please email us at [email protected] with your order details? We will prioritize your case immediately and make things right. We take full responsibility and we want to resolve this for you as quickly as possible. We hope you'll give us the chance to fix it. Warmest regards, Chairus Team
Anitra F.
Arrived soon and is a beautiful product
Response from CHAIRUSJul 28, 2026
Hello Anitra, Thank you for your lovely feedback! We’re happy your item arrived quickly and you love this beautiful product. We appreciate your support! Warmest regards, Chairus Team
Yep, I'm that M.
Do NOT recommend! Received the incorrect chair legs. Emailed them immediately and I’m STILL waiting for the correct legs. It’s been over a month! Then asked what the process is to return the chairs since I’m tired of the run-a-round. I’ve been completely ignored on this ask, then offered a $50.00 credit. Seriously disappointing customer service and support.
Response from CHAIRUSJul 28, 2026
Dear Customer, We are truly sorry for the frustration and inconvenience you've experienced. Please accept our sincere apologies. Regarding the missing parts — we do need to source them directly from our manufacturing facility, which unfortunately takes longer than we'd like. We completely understand your disappointment with the wait time, and we genuinely appreciate your patience. For any quality-related issues, we do offer free returns and exchanges. However, since we couldn't locate your order information from your review, we're unable to look up your case history or previous communications at this moment. Could you please reach out to us again at [email protected] with your order number? We'd really like to look into your case personally and find a proper solution for you — whether it's expediting the parts, processing a return, or resolving the issue to your satisfaction. We take your feedback seriously and we want to make things right. We hope you'll give us the chance to turn this experience around. Warmest regards, Chairus Team
Paula D.
The barstools are perfect for our newly remodeled kitchen. Great selection and easy to order!
Response from CHAIRUSJul 23, 2026
Hello Paula, Thank you so much for your great review! We’re delighted these barstools fit perfectly in your newly remodeled kitchen. It’s wonderful to hear you enjoyed our wide selection and simple ordering process. We really appreciate your support! Warmest regards, Chairus Team
