Crystal FusionCrystal Fusion is the leading provider of water repellent glass treatment for your windshield, warranty coverages, and vehicle appearance protection products that keep your vehicle looking like new, while giving customers peace of mind that if damage occurs, they're covered.
Crystal Fusion (cftproducts.com) has 190 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Marilyn C.
She was very professional and got right back to me giving me the name and address and phone where to get my windshield fixed.
Response from Crystal FusionJul 22, 2025
We’re glad to hear our team was responsive and helpful in getting you set up for your windshield repair. Thank you for the positive feedback!
Alfred G.
Quick service
Response from Crystal FusionJul 22, 2025
Thank you for the review! We're glad you had a quick and smooth experience.
CherylRose
Great service. Easy to speak to. She explained everything that I needed to know, and it was done quickly with no problems both times I brought my vehicle in.
Response from Crystal FusionJul 22, 2025
Thanks for the great feedback! We're happy to hear your experience was smooth and that everything was clearly communicated and handled efficiently.
Elizabeth R.
Very easy to make a claim. Take pictures. Send an email, and within a day or two it gets approved.
Response from Crystal FusionJul 15, 2025
Thanks for sharing your experience! We're happy to hear the claim process was quick and easy for you. Appreciate the feedback!
Mike L.
The tech that repaired the chip in our windshield was great. Quality work and efficient thru the process, and had a great personality.
Response from Crystal FusionJul 15, 2025
Thanks for the kind words! We're glad to hear the process smooth and enjoyable.
LA&F Holdings L.
Honestly, the repair on the glass wasn’t up to standard. The “weld” is right in my line of sight, and unfortunately, they chose to repair it rather than replace the glass. Had the repair been done with better precision, this review might’ve looked different. I’ve seen other glass companies deliver much cleaner repairs to my customers vehicles being sold at Sewell would have expected an higher end repair, especially in critical areas like the driver’s view. The distortion is noticeable and, considering this was covered under an insurance policy that was sold to us in a different manner, the quality just doesn’t match what was promised or expected.
Response from Crystal FusionJul 15, 2025
Thank you for your feedback. We’re sorry to hear the repair didn’t meet expectations — especially in such a critical area of visibility. To help us take a closer look, please share the last 6 digits of your VIN. We’ll escalate this to our claims manager for further review.
Justin W.
EASY and helpful
Response from Crystal FusionJul 15, 2025
Thanks for the great feedback! We’re glad to hear.
Gregory P.
It was easy to get fixed. Didn't have to go through a lot of loops.
Response from Crystal FusionJul 15, 2025
We’re glad the process was straightforward and hassle-free—thanks for sharing your experience!
