Crystal FusionCrystal Fusion is the leading provider of water repellent glass treatment for your windshield, warranty coverages, and vehicle appearance protection products that keep your vehicle looking like new, while giving customers peace of mind that if damage occurs, they're covered.
Crystal Fusion (cftproducts.com) has 190 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Robert C.
We got bounced around many times and had difficulty getting this done. The whole process was very difficult.
Response from Crystal FusionSep 8, 2025
We appreciate your feedback. We have forwarded your feedback to our claims manager.
Scott M.
Great costumer service. Didn’t have to wait for a long time to get the repair done.
Response from Crystal FusionSep 8, 2025
We're happy to hear that you received great customer service, and we appreciate that your repair was completed in a timely manner. Thank you!
Troy S.
The process was quick and easy and very friendly staff I had no problems! Was very nervous about everything they helped with all questions and concerns I had would recommend this place 100000000% thank you
Response from Crystal FusionSep 8, 2025
We're happy to hear that the process was quick and easy for you. Thank you for the wonderful recommendation!
Cathy L.
Everyone we worked with was very helpful!
Response from Crystal FusionSep 8, 2025
We're so glad to hear that everyone was helpful to you! Thank you for your positive feedback; we appreciate it.
Gregory L.
Quick response from Crystal Fusion. Their local service provider Denali Auto Glass was great to work with too.
Response from Crystal FusionSep 8, 2025
We're happy to hear that Crystal Fusion's response was quick and that the service from Denali Auto Glass, was great. Thank you for your positive feedback!
Robert B.
Did not replace windshield.
Response from Crystal FusionSep 8, 2025
We appreciate your feedback and will have our claims manager review your claim.
Mark K.
To be honest when I submitted the claim online I thought nothing would come of it or there would be a big hassle to get anything done based on previous experiences with other companies. But the next day I got an email reply that the claim was approved and there was contact information to get the repair done. The next day I got text messages (as requested) from the repair shop. New windshield, no cost, no problems.
Response from Crystal FusionSep 8, 2025
We're happy to hear that the claim process was smooth and efficient. Thank you for sharing your feedback!
Lynn P.
We recently had the front windshield of our Toyota Venza replaced under warranty, and the experience was absolutely top-notch thanks to Crystal Fusion and Caliber Auto Glass. Crystal Fusion made the warranty claim process smooth and straightforward, standing behind their product with integrity and professionalism. The actual replacement was handled by Caliber Auto Glass, and we couldn’t be more impressed. The scheduling receptionist was friendly and efficient, making it easy to find a convenient time. The service technician arrived promptly, was courteous, and did a flawless job on the installation. It was clear they take pride in their work and care about customer satisfaction. We’re incredibly grateful for how easy and reassuring the entire process was. Five stars all around—and we’ll absolutely recommend Crystal Fusion and Caliber Auto Glass to anyone looking for quality service. Thank you!!!
Response from Crystal FusionSep 8, 2025
We're happy to hear that your windshield replacement experience was top-notch! We appreciate you sharing how Crystal Fusion and Caliber Auto Glass made the warranty claim and replacement process smooth and straightforward. Thank you for recommending our services!
