CertusReviews of certus.com

This people are thugs, because the system failed to recognize a security question, It logged me out and made me restart a course that have almost completed for many hours, then they asked me to pay again. unbelievable.

I wish my daughter would've done some research and we could have avoided this company totally . They are a total scam, my daughter was on module 9 and started asking her alot of random security question when we called we were on hold for over 1 hr and told we needed to verify identity which was only 4 questions then we asked why we were getting question we didn't know the answers since it didn't match ours we were told the system doesn't do that 😒🤨 her account t got locked out and we were told to re enroll and repurchase the entire thing ! SCAM,SCAN,SCAM ... we contacted the better business bureau because there's no way this can be legit. What company doesn't offer solutions /help just wants to keep taking your money ?

EDIT: Their team reached out within the day and helped me get back in so I could finish in time! ---- I wish I could leave them 0 stars. I had 12 days left til i had to turn in documentation and i had just the last part of the course left and they locked me out and said I had to sign up for the course and pay again. they are scammers just trying to take your money. the course also looks like it was made before i was even born and the videos talk about things that are no longer relevant in cars. complete waste of time and money - beware!

I don’t know how this company is still around? I took an 8hr SST refresher,after completion , I filled out and submitted an application to receive my current card. Until today I haven’t received anything. Theirs teams kept on rejecting my application but saying our records don’t match student records.

DO NOT USE!!!! Spent two days to take course and test to find out it went under someone elses name and could not get any employee to help let alone that could speak a lick of English.

Zero stars would be the most accurate. Our daughter completed all of the course work after required. When my husband went to upload the driving log, the site said we were locked out because we did not complete the requirements within 30 days. How could we do 180 hours of driving in 30 days? The only "option" was to reset the course and start over, resulting in our daughter not being able to obtain her license on time. AFTER they reset the course, it now says we have 365 days to complete. We are left with re-doing 19 chapters of ridiculously long course work or paying for an in person Driver's Ed. This course, the customer service and experience are a complete joke.

If I could give this place zero stars I would. I just found out my license is "delinquent" due to a course I did through Certus that was not reported back to the board of cosmetology. I have the receipt and the certificate. After 2 days of trying to get a hold of someone they said "we sent that over already" well clearly not if they are saying they didn't get it and my license is currently delinquent. They told me they can't resend it but I can fax it to the board. Mind blown to say the least. I have NEVER had this isn't and I've taken 5+ of these courses before. Imagine paying a company for a service and they don't hold up on their end but leave it all to you to correct. Thanks for nothing. Save your money and find another company unless you want to do these peoples job.

They suck. I got a couple questions wrong after completing more than half of the course, got locked out and was told I would have to repurchase the course and start all over. They completely wasted my time, needless to say I went over to NTSI & had no problem with them!!