CertusReviews of certus.com

4.0534 reviews
Education Services

Certus

About Certus

Certus provides technical and compliance-related education, aiming to help professionals and organizations stay current with industry standards. We offer a variety of online courses and training in areas like workplace safety, food safety, and technical maintenance skills. We also help organizations with workforce management and performance tracking. Certus provides its training through dozens of brands, such as:TPC Training: An industry leader in workforce management, industrial skills, and workplace safety training.StateFoodSafety: Educates food and beverage industry employees on skills to protect public health.Metrix Learning: Provides online education solutions for public workforce development.Workforce180: Works with Metrix Learning to serve professionals in workforce development.Paulson Training: Offers digital and instructor-led training for the plastics manufacturing industry.OSHA Education Center: Delivers training and expertise for OSHA compliance.Notaries.com: Offers notary commission and renewal services.Online Traffic School (OLTS): Provides state-approved training programs for driver safety.Builders License Training Institute: Offers pre-licensing and continuing education for the construction industry.

Certus (certus.com) has 534 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: certus.com
Website: certus.com
Category: Education Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Certus reviews

534 approved reviews, newest moderated first

Kia
Jan 2, 2026
Thank you to Noronessa for all the help.
Thank you to Noronessa for all the help.
Response from CertusJan 5, 2026
Thanks for taking the time to share your experience, we are glad our team was able to help!
Alejandro
Dec 30, 2025
great service
great service
Response from CertusJan 5, 2026
Thanks so much for letting us know about your experience!
Zay
Dec 27, 2025
Bad Site
The page kept kicking me out then I got told that I will have to pay again for an course I didn't fail since I got kicked out of the final test part. Not only that the customer service wasn't no help at all not only did Jessica said that even though there site has problems I have to pay again for me to get my food handler card. Then she stated that I can't get an refund since I "failed" the final test when in all actual reality I didn't even get to finish the test to fail anything. I ended asking for an number to speak to an supervisor from Jessica and she gave me one that was line was out of order. Overall the issue wasn't solved or even tried to fix!!! Be very careful using this site !!
Response from CertusDec 29, 2025
We’re sorry to hear about your experience and understand how frustrating this must have been. Some of our food handler programs are regulated and include strict assessment and security requirements, which can result in a disqualification if the final exam is not completed in accordance with those rules. In those cases, we’re unable to override outcomes or issue refunds, even when the learner does not intentionally exit the exam. That said, we’d be glad to review your account to confirm what occurred and ensure the outcome aligns with program requirements. Please check your private messages so we can gather a few details and assist further.
Dee V.
Dec 24, 2025
Agent very knowledgeable
Agent very patient and knowledgeable. Willing to explain. Very pleasant phone voice, enunciate well. Good volume.
Response from CertusDec 26, 2025
Thanks for letting us know that our support team was able to provide you with a great experience!
Ashley
Dec 24, 2025
Horrible experience
Horrible experience. I answered the security questions and they are telling me it is wrong. I am almost completed the course and it is now telling me I have to pay for the course and start all over again.
Response from CertusDec 26, 2025
We’re sorry to hear you had a frustrating experience with your course. Some of our programs are regulated and include strict security and assessment requirements, which can result in lockouts if certain validations aren’t met. While we can’t override those restrictions, we’d be glad to review your accounts to confirm what happened and see if there’s any way we can help. Please check your private messages so we can assist further
Al
Dec 20, 2025
The CS rep Rachel provided a rapid…
The CS rep Rachel provided a rapid resolution of my problem.
Response from CertusDec 22, 2025
Thanks for letting us know our team was able to help!
Lamont S.
Dec 19, 2025
Absolute trash
Absolute trash. I would never use this ever again or recommend anybody to use this. This was supposed to be a four hour course that ended up being almost 8 hours to complete. They lied each subject was 40 minutes and there were several subjects. This is not a four hour course.
Response from CertusDec 19, 2025
We’re sorry to hear you had a frustrating experience. While the course is designed to meet a 4-hour instructional requirement, total completion time can vary if interactions aren’t completed on the first attempt or if sections are reviewed again. Unfortunately, we can’t look into the specifics without account details, but we’d be happy to review what happened. Please check your private messages so we can assist further.
Ian
Dec 16, 2025
Quick and efficient support experience…
Quick and efficient support experience with Certus.
Response from CertusDec 16, 2025
Thanks for letting us know about your experience!

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Thank you to Noronessa for all the help.

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About Certus

About these reviews

More in Education Services

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Certus reviews

Thank you to Noronessa for all the help.

great service

Bad Site

Agent very knowledgeable

Horrible experience

The CS rep Rachel provided a rapid…

Absolute trash

Quick and efficient support experience…