CertusReviews of certus.com

This company is a scam. AVOID! They deliberately design requirement of security questions so that you fail and get terminated from the course, having to pay for another course. They ask for 10 security questions when you register (why?, my bank doesn't) then require you to input one after each quiz (why, I'm logged in to the course?!). I did not get the security question right and got a message that I had failed security questions too many times (2-3, maybe; oh you do get 1000 tries on the quizzes) and I would have to re-register and pay again! I was through 8 of 9 modules and logged in when this happened, so 7 hours of the required 8 hours. This is absurd. Customer Service was useless. I am contacting the state DMV and AAA to alert them to this scam.

Fast and helpful response. Allowed me to complete the task at hand in order to continue my day and not be held up. Thank you

This course is one of the best I have done, very well designed and structured as well as easy to understand and follow. I must say that I've learned many things about safety in general and I'm very grateful for the personel support. Thank you!

Ranel was VERY helpful and understanding, 10/10 service

Excellent and prompt assistance!

immediate help, calm and gave a good solution. came out happy

Just as I saw in reviews from others, I took the online NY defensive driving course and was 3/4 of the way through the course when the site then stated that the security verification exceeded the amount of time and I had to reregister. It says I need to pay again to finish completing the course. I'm hoping they rectify this situation as soon as possible, or better yet, just refund my money because I'm going to have to just use another course provider.

Ranel did such a great job with helping out fix the issue with the certificate! My user setup and all the information was correctly adjusted right away without me having to stress about it again. Super grateful to the service and highly appreciate the agent!!