Century CommunitiesReviews of centurycommunities.com

Great service!

HORRIBLE EXPERIENCE - No logic - Would an offer on a home with more offer will be considered or less? I came day before with an higher offer than it was sold to someone else on the following day with less offer than me. Mine was not considered or not asked for consideration higher up and flat out said no when I was there day before. The next day morning it was sold for less. Later offered another home at same price as the other homes sold price(which I got to know when in contract and those homes were closed) and later kicked back mine with asking of another $10000. I would not have accepted had I known the previous homes were closed for lesser price of $10000 since I was not aware they(lot 87, 88) were sold at lower price(440K) than what I offered (446K/447K) (how ridiculous). It just was not asked up and flat out said no to my offer price higher than what it is sold for. Horrible process and mine was asked $10000 more, I would not have accepted this at all. I literally lost my $10000 down the drain and ended up in not so premium lot. I would not have signed in my dream had I known the previous homes I approached sold for less. I will never ever buy or recommend anyone to buy from century. I asked for my earnest money back or to transfer to some other community or give some contribution towards closing or appliances, which were rejected, since you are always right and I am wrong. Ask/Empower your employees to ask, freaking ask and I just lost my $10K because of lack of communication. GIVE MY $10K back, it is lot for me.

Warranty is useless........Beware. Terrible customer service We purchased our home on August of 2023 from Century Homes in The woodland Hills Development in Willis Texas. We noticed some issues with our pluming and a tub making horrible popping and cracking sounds in April of 2024. We were informed by the Michael Home inspector for Century that did our walk through before closing August 2023, that we had a 12 month period to make a detailed list of problems with the home inside and out before the 12 month period of ownership. After the plumbers came to our home for an inspection of the Tub noise, they found that the tub was not properly set. They had to cut hole in our sheet rock and remove 2 levels of shower tiles to complete repairs. Our new home warranty inspector James, asked if we had tiles for the shower repair, i sent James pictures of the boxes of tiles and he scheduled the tiles guys to come install the tiles on June 7th, 2024. Tile installers arrived at our home to find the tile wasn't correct and had to special order tile for the shower repairs. July 19th still waiting for tile and shower to get repaired. Tile installers come out to our home and bring the ordered tile to complete the job. The tile installers bring it to our attention the tile doesn't match at all. Today is August 7,2024 We are still with out our shower/Tub and holes in the walls, the explanation from the Home warranty inspector that is wasn't there problem that the tile doesn't match and that it will be on us to make the repairs or accept the mismatched tile in our 400k home. That is not acceptable for any company to put it back on the home owner because of improper installation of a bathtub.

This is a terrible company as they refuse to fix drainage issues with the entire neighborhood. I would not recommend them to anyone. We as a neighborhood will be seeking legal action against them.

From the moment I walked into their sales office to the day I received the keys to my new home, the experience was fantastic. Their products are beautiful, and the service is exceptional.

This company sets a high standard in homebuilding with attention to detail and customer satisfaction. They provide consistent support and updates, leading to a satisfactory final outcome. Trusted choice for homebuilding.

Their homes' quality and their staff's professionalism are outstanding in every aspect. Even after settling into my new home, their customer service team has been consistently responsive to any inquiries or issues I may have. Choosing them is truly one of the best choices I've ever made.

They exceeded my expectations in every aspect. Not only did they deliver a beautiful home that met all of my needs, but their customer service went above and beyond to ensure my satisfaction. From the initial consultation to the final walkthrough, I felt supported and valued as a customer. I would gladly recommend Century Communities to anyone looking for a top-notch homebuilding experience.