Century CommunitiesReviews of centurycommunities.com

Giving 1 star is too much. I bought a new construction house and within only a few months in the water is barely coming through my house. The builder said that he delivered me a good house. What he didnt tell me is that in order for the house to run normally you need a filter. They are not providing a filter and the water is barely coming through my faucets, shower etc.... I am filing a law suit.

I would go lower if I could! Do NOT but from this builder! My mom is at Granger Pines and they do not honor warranty items. They also discriminate against elderly woman and ignore their requests and treat them poorly. Their “portal” is a black hole that rarely is to use. Most of the issues we are teyi g to get fixed were done incorrectly when it was build. They claim it is “normal wear and tear” from an 85 year old woman! Really? She has bent tracks on kitchen drawers, caused sinks to never fill up or hung the doors wrong so they don’t close? Hmm. Run.. Do not ever consider this builder!

Century Communities in GA is abysmal. It is impossible to speak to a human being. The answering service directs callers to your sales website. Why is it so hard to speak to a human being? I live in the Summit at Auburn Hills in Dacula, GA. Granted, the neighborhood is 6 years old, but all I am looking for is a referral to a tile contractor to repair bathroom floor tile in the guest bath. You finished out the neighborhood and abandoned it. You just move on and forget about the rest.

In my experience, their build quality (Marvella community in Las Vegas) is REALLY REALLY poor. Their 1 year warranty is almost a scam. If it costs them $50, $100 to fix, sure they'll send someone real quick. But if it costs several hundreds or more, they won't fix it. My advice is to keep looking. But if you still want to purchase, my advice is to get a good inspector on Yelp, have him inspect several days before the close of escrow and do not wire any deposit or sign any papers until ALL defects observed during the home orientation are fixed. Because after you have signed, they won't fix those big ticket items. I bought back in 07/24. The home inspector found a lot of cosmetic issues early on. They fixed some before the close of escrow, some after the close of escrow. But they refused to fix the bigger ticket items. The so-called "Customer Service Managers" told me at the beginning: "we don't fix these window frames" then promised to take care of the kitchen wall after his vacation but never did. He closed my ticket without any explanation at all. I emailed care@ and info@ and got in touch with a person named Alex very quickly, but all he did was waste our time. He made an appointment about 2 months after contacting me for his contractors to come out and repair the two biggest defects on 6/24/24, but nobody ever showed. And of course, Alex no longer responds to our texts or calls.

The Century Commuinty is HORRIBLE. The discrepancies from the final walk thru was not complete. Once closed they didn’t complete it as stated. We now have to put it thru the website. The front door lock was compromised with the programming code in it while workers there and the sink flooded in the kitchen. I’m now realizing the work was very shoddy. I should have had a home inspection done; but they had to go through so much paper work because of the builder. Will be getting one now. Totally not satisfied with the quality of my home. It’s only been one week.

My house was build by Wade Jurny (acquired or transitioned to Century Communities now). I would not recommend them to anyone. I have had severe drainage, standing water and other issues in my front, back and side yard since moving in about 5 years ago into one of their brand new construction houses. During the first year I complained multiple times and they sent folks out multiple times to correct the issue but it was never corrected. Then my 1 year warranty ran out and the assistance stopped. My hard is an ankle breaker. Unevent, small bumps and hills that make water drain towards my house. In rain my front yard, back yard and side yard all pool with water. Terrible experience.

Absolutely do not purchase without an inspection and a licensed real estate agent. Save a hard copy of every change to paperwork. Contract is online and changes override the previous. Day before closing I was notified of the final which eliminated all discounts they had previously applied. I refused to close and they finally negotiated in lowering the interest rate as an offset . Once that one year milestone has passed you are off their radar and attitudes change. barely a week past the one year anniversary water was coming out from under my kitchen sink. The contractors were still on site but they refused to do anything about it because it was past the one year and would not even give me the name of their plumber so I can have the repair done. I ended up calling Moen myself and they replaced the entire faucet fixture at no cost and the plumber charged me $265 and told me it was a bad installation. Prior to the one year anniversary invest in another inspection by a professional. A unique selling point is the Taexx system that allows for a few getting inside walls which I think is a great advantage. But what you are not told is this system is unique to only Home Defence and you are at the mercy of their price changes as no other companies can access the ports. After year two many breakers had to be replaced. HOA is weak. Hard to enforce rules and keep property values up. Many of the homes become rentals making it even harder to enforce rules. Before buying in a new community take a tour through an existing community that has been around for a couple of years and ask yourself if this is what you want.

Let me just say "I love my home". But when I first purchased back in Nov 2023 there was a major issue that had not been addressed or dealt with by the contractor or builder. The drainage pipe for the property was not installed. So, when it rained water just sat on the lawn like a lake. When we asked about it and demanded something be done the person at the time was le ss than forthcoming. Needless to say, this was very stressful for me and my neighbor. I reached out to the Warranty department and that is when things turned around and we found a champion in Tracy Lee Wriston. Tracy worked with the contractors to make sure the large drainage pipe was installed; He made sure that after this large project was completed that the driveway was properly put back and no issue with it as well. That was really the only problem I have had since moving into my "forever" home. I am so pleased with Tracy Wriston and his knowledge of the warranty process. He was truly a Godsend in a time when the person who should have addressed this issue prior to purchase failed us miserably. Thank you, Tracy, for always being there and providing A1 support. This warranty team lead by Tray Wriston is top Notch. I recommend you purchase with this builder! Their homes are beautiful! And if you happen to have an issue which requires using your Home Warranty team, hopefully you will have Tracy Lee Wriston in your corner like me and my neighbor had!!