Century CommunitiesReviews of centurycommunities.com

We bought the new constructed home in OAK GROVE GLEN subdivision in Snellville, GA. There were a handful of issues during the first week of moving in. Some minor such as no seals over the front and back doors frames to appliance malfunction due to improperly installed. The vent hole was cut too big, leaving huge gaps around the opening and sealed with tapes. Some of the minors overlooked items were resolved pretty quickly by Billy, the builder. He follows up & checks on us to make sure we're taking care of. Thank you Billy! But the issue with the microwave not working due to improperly installed is very annoying. We've been without microwave for almost a month and still not yet resolved. I will keep updating with the issues, when it gets fixed, and the outcome/ result afterward. Update: February 04, 2026: Finally we got the microwave replaced with the brand new one. We are happy now that the new microwave is working as intended. The 3 stars reflects the experiance we have had with the Century Communities. We would have given 4.5 stars if it wasn't any issues with the microwave.

Let me just say "I love my home". But when I first purchased back in Nov 2023 there was a major issue that had not been addressed or dealt with by the contractor or builder. The drainage pipe for the property was not installed. So, when it rained water just sat on the lawn like a lake. When we asked about it and demanded something be done the person at the time was le ss than forthcoming. Needless to say, this was very stressful for me and my neighbor. I reached out to the Warranty department and that is when things turned around and we found a champion in Tracy Lee Wriston. Tracy worked with the contractors to make sure the large drainage pipe was installed; He made sure that after this large project was completed that the driveway was properly put back and no issue with it as well. That was really the only problem I have had since moving into my "forever" home. I am so pleased with Tracy Wriston and his knowledge of the warranty process. He was truly a Godsend in a time when the person who should have addressed this issue prior to purchase failed us miserably. Thank you, Tracy, for always being there and providing A1 support. This warranty team lead by Tray Wriston is top Notch. I recommend you purchase with this builder! Their homes are beautiful! And if you happen to have an issue which requires using your Home Warranty team, hopefully you will have Tracy Lee Wriston in your corner like me and my neighbor had!!