Century CommunitiesReviews of centurycommunities.com

I rarely write reviews like this, but after our experience with Century Communities, I feel prospective buyers should understand what our experience has been, particularly after closing and when dealing with the warranty department. Century sells its new construction homes with a homeowner warranty that is supposed to protect homeowners when construction defects and workmanship issues arise. Unfortunately, our experience has been that getting Century to actually acknowledge and correct those issues has been an exhausting and frustrating process. We have had problems ranging from relatively simple construction issues to major, expensive concerns. Our dishwasher was installed incorrectly. We had a door that would not latch. These should have been simple warranty repairs, yet even straightforward issues became unnecessarily difficult to resolve. The most significant problem has been our HVAC system. During our first winter, my 4-year-old son's bedroom, which is located over the garage, dropped to 57 degrees. When I reported the issue, rather than receiving a meaningful solution, I was actually told that I could move my son to another bedroom. That response told me a great deal about what dealing with the warranty department was going to be like.

I would not even give them a star if I didn’t have to. Never got a chance to put a review, but this house is built in 2018 and they don’t respond to any concerns that you have so that’s why we resulted to finally doing this because we’ve reached out several times for yearsTRASH IN big letters. I HAVE SO MANY FRIENDS WITH HOMES THAT THEY’VE HAD FOR OVER 30 YEARS AND THE PROBLEMS THAT WE’VE HAD IN OUR HOME SUPERSEDE THEIR HOUSE AS WAY OLDER THAN OURS. OUR HOUSE IS ONLY EIGHT YEARS OLD FROM GARAGE DOOR BREAKING .LOCKS CAN’T LOCK, tiles in massive bathroom all messed up. We have a huge mildew problem. BAD PLUMBING AND WE’RE ON A SLAB SO IT MAKES IT ALMOST IMPOSSIBLE FOR US TO RESOLVE THE ISSUE. JUST A VERY BAD ISSUE. THEY PUT NO FRENCH DRAINING ON THE SIDE OF THE HOUSE WHEN IT RAINS SO YOU KNOW THAT SIDE WHAT MESS IT DOES EXTRA THINGS THAT YOU HAVE TO PAY FOR AFTER YOU HAVE A MORTGAGE OVER $2000. GIVE ME A BREAK. THEY ALSO HAD PROMISED TO RAISE OUR LAND BUT BECAUSE IT WASN’T WRITTEN IN AN EMAIL BECAUSE IT WAS STRAIGHT GOING ALL THE WAY DOWN TO HELL BY THE TIME WE CLOSE AND WE REALIZE IT THEY SAID IT WAS TOO LATE WE HAD TO PAY OUT-OF-POCKET ALMOST 80 GRAND TO RAISE OUR LAND UP AGAIN BECAUSE THEY DIDN’T DO THEIR PART. JUST A HORRIBLE DISASTER . THE SIDING THAT NEEDS TO BE DONE OVER IN LESS THAN 10 YEARS BECAUSE ALL OF THEM ARE CRACKING AND YAPPED APART, IT’S THE WORST JOB YOU COULD’VE EVER SEEN!! TELL ME WHAT ARE WE PAYING FOR? THEY BUILD A HOUSE THAT WAS PROBABLY WORTH $100,000 AND STUCK A BILL OF 316,000 ON IT AND STILL PAYING NOW JUST FOR SOMETHING THAT HAS TO BE DONE OVER AGAIN. THIS DEFINITELY WILL BE REPORTED TO THE BETTER BUSINESS BUREAU.!!THEY NEED TO STAND BEHIND THEIR WARRANTIES. THAT’S WHAT THEY NEED TO DO. IT’S HORRIBLE IS DISGRACEFUL AND IF WE HAD TO DO IT ALL OVER AGAIN, THEY WOULD NEVER BE OUT WITH CHOICE. !!!

Trash! One year warranty, no exception. That's because their product and workmanship is junk! Way overpriced junk! Run , don't walk from Century Communities! They have set me back financially fifteen years at best.

Bought a 2 year old century home in lake Las Vegas. So many issues I’ve spent almost $3,000 correcting issues smoke alarms chirping and one not even wired or connected. Short circuits and cracked tiles, warped cabinets. Terrible

My husband and I purchased our first home from Century Communities in September 2025. As first-time homebuyers, we chose them because they were the only builder willing to work with our credit at the time. Our living situation was difficult, so we felt pressured to move quickly, hoping we were making the right decision. Unfortunately, from the very beginning, our experience has been disappointing. The closing process was confusing and unprofessional. Our realtor, Maria Espinoza, did not attend the closing, and we were left alone with only a notary in a dark room with no one to explain the paperwork or guide us through one of the biggest purchases of our lives. After moving in, the problems only continued. FWS, the water softener company under warranty with Century Communities, refused to properly address leaks and cracks in the system and seemed more concerned with putting a bandaid on the issue, rather than fixing it properly. The management experience with Mary, was also absolutely unprofessional and unhelpful. Our original construction manager, Roger Morrell, left us dealing with unfinished work and contractor-related problems. When a new construction manager, Chris Wright, took over, we found him to be unresponsive and unwilling to help resolve ongoing warranty concerns. The Regional Manager, Bo Jackson, was helpful the first time we reached out, but when we contacted him again about additional issues, has was were dismissive and rude. Most recently, our brand-new septic system clogged and had to be pumped out. We were told this is something that typically should not happen for several years, yet we experienced it within the first year of owning the home. This entire experience has been stressful, exhausting, and emotionally draining. As first-time homeowners, we relied on Century Communities to stand behind the quality of their homes and provide support when problems arose. Instead, we have spent months fighting to have issues addressed and feeling ignored. If you are considering purchasing a home from Century Communities, I strongly encourage you to do extensive research before signing a contract. Unless you have the time, knowledge, and resources to constantly follow up on repairs and advocate for yourself, be prepared for unnecessary stress and frustration. I sincerely hope no other first-time homebuyer has to go through what we have experienced.

My experience with Century Homes in Red Oak, Texas Do a very thorough walkthrough before signing any closing documents, my experience with Century Homes has…has been extremely disappointing from the very beginning. At closing, the home was not completed or cleaned as promised. The floors and walls were dirty, the carpet had not been vacuumed, and several appliances and smart home systems were not functioning properly. I was assured that these issues would be addressed immediately, but that did not happen. I closed on May 29 and moved into the home on June 7. Just days later, around June 12, I experienced a major plumbing failure that caused flooding throughout the laundry room, master bedroom, and surrounding areas. Since then, I have dealt with three separate plumbing issues, creating ongoing stress and inconvenience. In addition to the plumbing problems, the floorboards in the entryway and master bathroom are already coming up, and several baseboards appear to have been installed carelessly and improperly. The overall workmanship has been far below what anyone should expect in a newly constructed home. What has been most frustrating is the lack of accountability after the sale. Once the purchase was complete, customer service and follow-through seemed to disappear. Purchasing a home should be an exciting and enjoyable experience, but this has turned into a complete nightmare. My advice to potential buyers is to inspect everything carefully and do not rely solely on promises that issues will be fixed after closing. Much of the material and workmanship feels cheap, and problems began appearing almost immediately after move-in. Century Homes has shown a lack of accountability and respect for its customers, and based on my experience, I cannot recommend them. Buyer beware.

Poor installation on baseboard trim causing bugs to enter my home. Century contractor refuses to correct even though the home is still under warranty. They also spilled caulk on the new carpet installed along with littering all over the property. They also smeared paint and caulk on the brand new cupboards. Do not go with century in Homosassa Florida!

I am extremely disappointed with my experience with Century Communities. Within a relatively short period after moving in, we began experiencing significant tile flooring issues, including hollow-sounding tiles, loose tiles, cracking, and tiles popping up. After speaking with other homeowners in the community, it has become clear that this may not be an isolated issue. Many homeowners have reported similar flooring problems, raising serious concerns about the quality of the original installation and construction practices. What is most frustrating is not just the issue itself, but the lack of proactive ownership and transparency in addressing what appears to be a widespread problem. Homeowners invest hundreds of thousands of dollars expecting quality workmanship and long-term durability. Flooring should not be failing this early in the life of a home. I would strongly encourage prospective buyers to thoroughly inspect flooring, ask detailed questions about installation methods, and speak with existing homeowners before making a purchasing decision. A home is the largest investment many families will ever make. Builders should stand behind their work and address systemic issues when multiple homeowners report the same problem.