CentrobillReviews of centrobill.com

I was honestly worried about using Centrobill because of the bad reviews others have given them. I requested a refund from them due to my purchase not working out and I was at one point fairly sure I wasn't gonna get my money back. But I'm very pleased to say I got my refund. Centrobill said I would and I did. When I asked for a refund I got an immediate response saying it will be returned to my card. And I got it 3 days later. Their site is easy to use, everything works and the charges go through without issue. Also I send several messages and they replied to all of them everyday. The only complaint I have is that the their responses all felt rather generic. Like they were reading from a script and personally didn't find it extremely reassuring. Other than that is was good service, I got my money back. Wasn't charged again, well I haven't been charged again and they said I wouldn't and currently I trust Centrobill and in my opinion everybody should give them a try at least once.

Great experience with no problems

Keep up the good work

When you initially attempt to cancel you receive a email with a offer for a discount rather than a email effecting cancellation. This email makes it clear how to accept the discount but does not make it clear what if any further action is necessary to effect cancellation. Centrobill terms and conditions are such that cancellation is not effected until you receive a email clearly confirming this, so at this point you need to take further action - something the email replying to an initial request for cancellation gives no indication of. Now Centrobill cancellation process may be legal and if you carefully read the terms and conditions you may avoid being rebilled but in practice how many people careful read terms and conditions when making a purchase. With most responsible companies you don't have to! I argue that the cancellation process is designed to catch out customers who have not carefully read the T&C rather than promote a good customer experience. When they send the initial offer of a discount there should include in this email a clear statement of what action is required to reject the offer and confirm cancellation. Centrobill will no doubt say they acted within the T&C but this only proves they acted legally not that they offer good customer service.

I also am being charged 24.99 called centrobill and the wanted all of the numbers on my card? I'm not comfortable with that and besides you must have it, I'm getting a deduction each month. It was not easy getting a live person but I indeed did and with that was asked for account numbers. Here is the number that is on my bank statements. 8777788382. CY10140009

I’ve never subscribed to anything from “centrohelp.com” and I’ve gotten charged 4 months in a row. I don’t know who to contact about a refund but if anyone could help me out I would appreciate it. Thanks

I have been charged 3 times already with 27$-30$ amount. I already have cancelled the subscription and I even got an email from Centrobill team but somehow I’m still being charged. Following is the order ID number 69070274

Centrobill charged me three times the advertised price for a subscription in the first instance, but after a few attempts - it took several messages before I had to email them directly - they finally provided me with the refund I asked for. THEN they claimed to have removed my card from their database only to charge me again 2 days later. FRAUDSTER COMPANY.