Centric FiberReviews of centricfiber.com

I had the pleasure of speaking with Alex Pekar from Centric Fiber, and I can honestly say he went above and beyond. My issue started with emails being stuck in spam, and not only did Alex take the time to carefully explain the process to me, he also escalated the situation right away. What really stood out is that without me even asking he asked the right questions that completely changed my experience. I was actually planning to switch providers because I felt the service was slow, but Alex identified the problem, improved my speed at no extra cost, and made sure I felt taken care of. Because of his patience, knowledge, and professionalism, I decided to stay with Centric Fiber. Alex is a fantastic representation of the company and a true example of excellent customer service! -Jodi

STAY AWAY FROM CENTRIC FIBER!!! They have outages about once a week and they are very difficult to get a hold of….its as if they don’t want to hear from you but they sure do want your money. I’ve had them for 2 years in Texas and they are by far the worst internet company I’ve ever dealt with. If you want spotty internet then go with Centric. They are the worst.

Jesse was amazing g give him a raise.

Very respectful friendly skilled worker rate him 10 stars

I could have given him 10 stars if it were possible. He understood our issues, and had us setup promptly. Very skilled and checked things out thoroughly. He took time to help us through the app and set up everything appropriately. Such a wonderful experience - the best we have had!!!! Thank you so much Carl!

Thao came in and installed our wifi super fast. He was very helpful and informational. Speeds are 975 mbps and loads super quick. We get good connection throughout the house and everything. So far so good!

Great communication & easy process.

Jonathan was super quick and very Professional. Had my internet going in less than 5 minutes. Great service!!