Celorist is your trusted destination for timeless jewelry pieces – from everyday elegance to meaningful gifts.We’re committed to quality, fair pricing, and making your shopping experience effortless with free shipping and a satisfaction guarantee.
Celorist (celorist.com) has 86 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
celorist.com
Website
celorist.com
Category
Jewelry & Watches
Location
PITTSBURGH, Pennsylvania
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The watch I ordered exceeded my expectations. Be patient when ordering, even though they have a PA address, they watch is made and shipped internationally. It is worth the wait. Anytime I had questions or concerns, they always responded. Great customer service and excellent quality.
Response from CeloristJul 24, 2026
Hi Nicholas! Thank you so much for this glowing review and for your patience! 💫
We completely understand that waiting for international shipping can feel a bit long, but we’re so happy to hear that the watch exceeded your expectations and was worth the wait! Providing top-notch quality and being there whenever you need us is always our top priority. Enjoy your new timepiece, and we look forward to serving you again soon!
KH
Kyron H.
2nd watch i’ve bought from Katherine
2nd watch i’ve bought from Katherine, she’s always so great and good to me!! Thanks again, and I will be back for the 3rd!!
Response from CeloristJul 24, 2026
Hi Kyron! 🥹❤️
Thank you so much for your sweet message! It honestly made my whole day! Serving amazing customers like you is the best part of my job.
I’m so thrilled you love your 2nd watch, and I’m already super excited to help you find watch #3 whenever you’re ready! 🚀✨
Thanks again for your trust and loyalty, Kyron. Have a wonderful rest of your week!
YS
Yean & S.
It was very trustful transaction
It was very trustful transaction. When I ordered 2 watches twice, the 2nd order has been delayed longer time, but celorist kept moving to support and update.
And the quality is excellent after I compared to the original product. I will recommand to my related people the celorist's quality and service.
Response from CeloristJul 10, 2026
Thank you so much for your honest feedback and kind words.
We’re very happy to hear that you’re satisfied with the quality and our service. We truly appreciate your patience during the delay, and your recommendation means a lot to us.
RG
Robert G.
Prompt delivery of my new Celorist…
Prompt delivery of my new Celorist watch. Well packed. The watch is attractive and is operating correctly. I am pleased with the quality and performance of this watch.
Response from CeloristJul 8, 2026
Hi Robert
Thank you so much for taking the time to share your feedback. We are thrilled to hear that your new Celorist watch arrived quickly, well-packed, and that you are pleased with its quality and performance!
Hearing that it's operating correctly and looking great is exactly what we strive for. Enjoy wearing your beautiful new timepiece, and please don't hesitate to reach out if you ever need anything else.
Love from Celorist <3
RP
R P.
Both of my watches are beautiful
Both of my watches are beautiful! I was getting a bit worried about the shipping time but they made sure the tracking was updated. Both came with the brand bag, the brand box and certificates. I am definitely going to order more soon.
Response from CeloristJul 6, 2026
Hi there!
Thank you so much for this wonderful feedback! We are absolutely thrilled to hear that both of your watches arrived safely with all their original packaging, boxes, and certificates, and that you find them beautiful.
We completely understand that waiting for international shipping can be a bit stressful, so we truly appreciate your patience and trust while we worked to keep your tracking updated.
Knowing that you are happy with the quality makes our day! We can't wait to welcome you back for your next order. Whenever you are ready, just let us know—we'll be right here to take extra good care of you again!
MF
Mary F.
My Rolex watch was way beyond what I…
My Rolex watch was way beyond what I expected and has every single feature that you would expect. It is very high quality and amazingly affordable. The customer service at Celorist is also very good. When I contacted them to get a discount applied, they immediately added it to my order. I am definitely going to enjoy wearing this watch and plan on purchasing from them again.
Response from CeloristJul 2, 2026
Hi Mary,
Thank you so much for taking the time to share such a wonderful review! We are absolutely thrilled to hear that your Rolex watch exceeded your expectations and that you are happy with its quality and features.
It was a pleasure assisting you with the discount, and we are glad our customer service team could make your experience even better. Knowing that you plan on purchasing from us again truly makes our day!
Enjoy wearing your beautiful new watch, and we look forward to welcoming you back to Celorist soon!! 💌💕
MI
Mary I.
Save your money if you're purchasing a Cartier bracelet!!!
7/20/2026- Final update! I am sadly reporting that the replacement Juste un Clou bracelet has lost its shine on the inside. This version lasted two weeks longer than the first bracelet that was sent to me that started tarnishing in less than five days. Save your money!!! Purchase a knock off off of Amazon for $50 instead of spending hundreds of dollars on items that are advertised as "sterling silver with an 18 karat gold"
For the record, I purchased two Cartier bracelets, the love bracelet in yellow gold that is completely off color and I will not wear it, and the Juste un Clou that I have been referencing in this review.
7/12/2026 Update - Celorist Support did refund the cost of one of the two bracelets I purchased AND did send a replacement that arrived several days ago. The replacement bracelet is very different from the original. I needed to wear it for several days to ensure the quality was as advertised. The replacement bracelet looks better, is maintaining the shine and even smells differently (there is no smell, the original bracelet had a strong metallic scent).
What I do not appreciate is the incessant requests from Celorist to update my review. Their products should stand on their quality. I want to post photos of the 2 bracelets, so that people can see the obvious difference. I deeply appreciate Celorist correcting this transaction.
7/7/2026 Update - the Celorist Support team has been in regular communication to correct the issue. I now have a tracking number and am looking forward to receiving a quality sterling silver w/ 18k white gold overlay. I have increased my rating from one star to two-stars during this resolution period.
If I could give zero stars, I would. This company states that their bracelets are solid sterling silver with an 18 karat gold overlay. This is a misrepresentation! Yes, initially the bracelet looked beautiful, within three days of wearing it. The shine was completely gone from the inside of the bracelet, and it had turned black. When I informed the company what was going on with the product, they suggested that there was dirt inside of the bracelet and that I polished it with a jewelry cloth.
I wear an authentic Movado sterling silver bracelet on the exact same wrist. In four years, the Movado bracelet has never tarnished. The Celorist bracelet is not made of sterling silver and absolutely does not have any type of gold overlay.
When I filed a dispute through PayPal, the Celorist representative reached out to request that I canceled the dispute and they would send me a replacement. Over three different emails. I asked them what are your bracelets made of. I never did receive a response. I just continued to get request to cancel the dispute case and they would send me a replacement.
Beware buyers!! if you're willing to pay several hundred dollars for an undetermined metal bracelet, then be my guest. My recommendation is that you just buy a cheaper knock-off understanding the quality. Then your expectations will be met.... be prepared for a low quality product and experience!!!
Thank you Celorist for replying. You have sent me multiple communications about replacing the bracelets that were not of the quality stated. We have a 10+ email chain that is growing. Thank you for sending me pictures of the new bracelets, but to date you have not shared a tracking number. Did you ship the replacements or not? Looking forward to your resolution of this issue.
Response from CeloristJun 25, 2026
UPDATED REPLY FROM CELORIST (July 11, 2026):
Dear Mary,
We are writing to provide a final update on our efforts to make this right for you.
We want to confirm that we have now issued a 100% full refund for your item. Additionally, as a concrete step to correct this issue and show our goodwill, we resent a brand new, thoroughly inspected replacement bracelet to you at no extra cost, which our tracking shows has now been successfully delivered.
We poured our absolute best efforts into resolving this transparently and ensuring you received the top-quality sterling silver and 18k white gold overlay you expected. As a small team, these reviews deeply impact us, and we truly hope our actions demonstrate our commitment to our customers.
Now that the refund is processed and the new item has safely arrived, we would be incredibly grateful if you could kindly consider updating your review and rating to reflect this final resolution.
Thank you again!
KF
Kendra Foster W.
I am in love!
I am a person that is SOOOO skeptical and I don’t really trust things but I am SO glad I did this time! My watch is absolutely EVERYTHING and is exactly as they described it! I will be ordering more! I’m in love! <3
Response from CeloristJun 23, 2026
Wow Kendra, thank you SO much for this incredible love! 🥰✨ Reading your message literally just made our entire week!
We totally get being skeptical—the internet can be a wild place—but we are incredibly thrilled that you took that leap of faith with us! Knowing that your watch is absolutely EVERYTHING you hoped for and exactly as described is the ultimate reward for our team.
Get ready, because we can't wait to knock your socks off again on your next order! Welcome to the family, and wear that stunning piece in good health! 🥂💪🎉