Cellmetics BeautyReviews of cellmeticsbeauty.com

Response from Cellmetics BeautyMay 29, 2026

Hello Jean, We’re glad to hear you like the length and look it gives your lashes. We’re sorry to hear removal has been difficult. As the formula is water-resistant, it can sometimes require a gentle oil-based remover to help break it down more effectively without rubbing. We really appreciate your feedback and will share it with our team. 💕 Best regards, Cellmetics Team

Response from Cellmetics BeautyMay 29, 2026

Hello there, Thank you for sharing your feedback. We’re sorry to hear about your experience with clumping, flaking, and removal. For easier removal, it really helps to use an oil-based or waterproof micellar remover and let it sit on the lashes for 15–20 seconds before gently wiping downward without rubbing. After that, you can rinse and finish with a little eye cream or nourishing oil to keep the lashes comfortable. That said, we appreciate your comments about the performance and will share them with our team for review. If you need any help or advice, please feel free to reach out to us at [email protected]. Best regards, Cellmetics Team

Response from Cellmetics BeautyMay 29, 2026

Hello Sheila, Thank you for sharing your experience. We’re so happy to hear you’re enjoying the mascara and that it’s been a “keeper” for you. 💕 Best regards, Cellmetics Team

Response from Cellmetics BeautyMay 29, 2026

Hello Maureen, Thank you so much for sharing your experience, we’re really happy to hear you loved the mascara 💕 Best regards, Cellmetics Team

Response from Cellmetics BeautyMay 29, 2026

Hello Cynthia, Thank you for sharing your experience, we’re so glad to hear you love how your lashes look. We’re sorry to hear removal has been difficult. Because the mascara is water-resistant, it may require a gentle oil-based remover to help it come off more easily without rubbing or pulling. We really appreciate your feedback and will pass it on to our team. 💕 Best regards, Cellmetics Team

Response from Cellmetics BeautyMay 29, 2026

Hello Kathy, Thank you for sharing your feedback. We’re happy to hear your lashes looked fuller. 💕 We really appreciate you taking the time to leave a review. Best regards, Cellmetics Team

Response from Cellmetics BeautyMay 29, 2026

Hello Callie, Thank you for sharing your feedback. We’re sorry to hear about your experience with removal and flaking. Our Volumizing Mascara is designed to be water-resistant for long wear, so it may require a gentle oil-based remover to help it come off more easily without flaking or rubbing. We also appreciate your comments regarding the return fee and will ensure this is shared with the team. If you’d like support with removal tips or further assistance, please feel free to contact us at [email protected]. Best regards, Cellmetics Team

Response from Cellmetics BeautyMay 28, 2026

Hi Charlotte, Thank you for your feedback. We’re sorry to hear that removal has still been difficult for you, and we appreciate you giving the oil method a try. For gentler removal, you may want to try our Hydrating Make-Up Remover, available on our website. Many customers enjoy pairing it with the mascara. It can also help to hold a saturated cotton pad on the lashes for about 15–20 seconds before gently wiping downward, then rinse with lukewarm water afterward. If there’s anything we can help with, please feel free to reach out to us at [email protected]. Best regards, Cellmetics Team