Cellmetics BeautyReviews of cellmeticsbeauty.com

Response from Cellmetics BeautyOct 22, 2026

Hello Laura, Thank you for sharing your feedback. We’re sorry to hear that our mascara didn’t give you the length and curl you were hoping for. Results can vary depending on individual lashes and application, and we understand how disappointing it is when a product doesn’t meet your expectations. We truly appreciate you giving Cellmetics a try. If you’d like to discuss your experience or need any assistance, please contact our customer care team at [email protected], and we’ll be happy to help. 🙏 Best regards, Cellmetics Team

Response from Cellmetics BeautyOct 5, 2026

Hi Pamela, Thank you for sharing your feedback with us. We’re sorry to hear the mascara formula wasn’t the right fit for you and that you found the texture thicker and stiffer than you prefer. We appreciate you giving it a try and letting us know about your experience. 🙏 Best regards, Cellmetics Team

Response from Cellmetics BeautySep 11, 2026

Hi Kathy, Thank you for sharing your feedback. We’re glad you’re enjoying how the mascara looks, and we completely understand wanting a gentler removal process around the delicate eye area. We recommend using an oil-based eye makeup remover and allowing it to sit on the lashes for about 15–20 seconds before gently wiping downward without rubbing. We also offer our Hydrating Make-Up Remover on our website as another option to use with the mascara. We hope this helps make removal easier and more comfortable for you. 🙏 Best regards, Cellmetics Team

Response from Cellmetics BeautySep 11, 2026

Hi Glenda, Thank you for giving our mascara a try and sharing your experience. We’re sorry to hear it wasn’t a good fit for you and that you experienced irritation and difficulty with removal. We understand that everyone’s eyes and preferences can be different. Our Hydrating Make-Up Remover is simply an optional product, and it is not required to remove the mascara. If you’d like to discuss your experience further or need any assistance, please contact us at [email protected]. We’ll be happy to help. 🙏 Best regards, Cellmetics Team

Response from Cellmetics BeautyAug 24, 2026

Hi Debra, Thank you for taking the time to share your feedback. We understand that everyone has different preferences when it comes to application, and we appreciate you giving our product a try. 🙏 Best regards, Cellmetics Team

Response from Cellmetics BeautyAug 18, 2026

Hello Pamela, We’re sorry to hear the mascara didn’t give you the length or fullness you were hoping for. 💕 For a more noticeable effect, try applying a few thin, buildable coats, allowing each coat to set slightly before adding the next. This can help create more volume while keeping lashes defined and separated. We appreciate you sharing your honest feedback and hope these tips help you get the look you’re after! Best regards, Cellmetics Team

Response from Cellmetics BeautyAug 11, 2026

Hello Cynthia, Thank you for sharing your feedback. We're so glad to hear you've been enjoying the product and have continued using it. We're sorry, though, that part of the product broke off when you first opened and turned it, especially given the price. We completely understand why that would be disappointing. We truly appreciate your continued support and for bringing this to our attention. 💕 Best regards, Cellmetics Team

Response from Cellmetics BeautyAug 11, 2026

Hello Ruth, We're sorry to hear the Midnight Sapphire mascara didn't meet your expectations. We understand how disappointing it is to experience flaking and not get the level of volume you were hoping for. For a fuller look, you can try applying the mascara in thin, buildable coats and allowing each coat to set before adding another. Making sure your lashes are clean and free from oils before application can also help with wear. We hope this helps! 🙌 Best regards, Cellmetics Team