Susan
Love the mascara
Love the mascara. The eye shadow was received in poor condition. It was pulverized! I can’t even use it because it is ruined.
Response from Cellmetics BeautyAug 31, 2026
Hi Susan, Thank you for sharing your experience with us. We’re very glad to hear you’re enjoying the mascara, but we’re sorry the eye shadow arrived damaged and unusable. That’s certainly not the condition we want any product to reach you in. Please contact our team at [email protected] with your order details so we can look into this and help make things right. Best regards, Cellmetics Team



