JANET M.
I really wanted to love this mascara
I really wanted to love this mascara, however I have found it very hard to remove. My regular makeup remover is not taking it all off. I don't want to rub too hard and then loose eyelashes. Please help!
Response from Cellmetics BeautyJun 30, 2026
Hello Janet, Thank you for your feedback. We’re sorry to hear you’ve had difficulty removing the mascara, but we appreciate you giving it a try. 💕 For easier removal, we recommend using an oil-based or waterproof micellar remover and letting it soak on your lashes for 15–20 seconds before gently wiping downward without rubbing. We hope this helps! Best regards, Cellmetics Team



