A J M.
Lack of response from Cell Base when problems occur
I bought an iPhone XS from Cell Base though eBay. On my order it said it was "NEW SEALED Apple iPhone XS 64GB 256GB 512GB Unlocked Device Smartphone WITH BOX" When I had a problem of ghosting (the device entering letters and numbers without me touching the screen) I took it to my local Apple Store and they ran diagnostics and their report stated that the screen needed replacing. Additionally they told me that the phone was not new and had been first registered with them in Nov 2018. Trying to contact Cell Base by phone and e-mail has resulted in no response at all from them. They offer a 12 months Warranty on purchases, but how can you enquire about this when they are uncontactable?



