Cat PersonReviews of catperson.com

My fist order from CatPerson went great, ordered and received in about 10ish days, Not bad at all and my cat loved the food. NOT THE SAME WITH MY 2ND ORDER!! (#71582) Order date 2/8/2021. On 2/17/2021 I received an email from Karen stating that they were having shipping issues out of Nevada, okay I can understand that. She said that if they don't see scanning updates on my order in 3 days they would issue me an replacement, oh and gave me 20% off my next order. Again, okay I can live with that, but in the mean time I am running out of cat food so I had to go get my old brand that I might add Chewy's always delivered on time! Now its 2/23 and I look at my order on their website and it's still on its way (as of 2/8/2021)! What? I thought they said they would ship out on the 20th if no movement happened. So, I looked for a way to contact them, UGH!! you can either email or text so I text them yesterday asking basically what is going on? I get nothing, no answer at all. Its now been over 24hrs since I contacted them and NOTHING and you want me to place another order cuz you gave me 20% off, really? HORRIBLE CUSTOMER SERVICE, JUST HORRIBLE. I'm out 65ish dollars and have no way to contact them cuz they don't answer! I'm not about to Email, Text and whatever taking up so much of my time just so you all can do what you are supposed to do. You informed me that my order had issues so you FIX IT and KEEP ME INFORMED!! Bad business practices, again I love the product but you will not stay in business for long with this kind of Customer Support. Get a phone line your customers can call you on, my elderly mother has a cat and I was going to order for her and will not now because if her order goes wrong what is she supposed to do? She is a different generation and doesn't have email and doesn't know how to text. I would have to spent the time going and getting her cat more food then have to spend more time tracking her order down. Having items shipped is a convenience and if you can't get a hold of anyone to help you then it's an absolute waste of time and money which means it's not convenient . I have no idea what I am going to do at this point. Any suggests are very welcome.

Great product, the ingredients were all high quality and very transparent about what you get in each serving. I only tried the wet food, but there was pretty diverse options so I was able to try a few flavors. I will admit, my cat is quite picky so she only ate 2 of the 6 flavors which was frustrating, but for a more adventurous cat definitely worth trying! On the pricier side, but you pay for quality.

The Turkey & Chicken Recipe dry food is a “GO” with both of my cats! My 13-year-old Tabby was becoming a finicky eater until Cat Person showed up... simply meow-velous! >^•,•^<

1. Delivery--excellent 2. Price--reasonable 3. Food--great, however Mr. extremely finicky cat won't eat it 4. Able to cancel without issues--excellent I wish we could have use this. Cat food coming directly to the house...very convenient.

Everything from ordering to receiving my order, was effortless. My cat, Ivan, particularly loved the duck dry food and the salmon and tuna wet food. Will definitely be ordering again!

My cat is a super picky eater. He needs food that is free of fillers yet tastes good. He loves the Cat Person food! It is such a relief to me as I’m used to opening can after can of various food including prescription that he rejects! The Cat Person food is healthy and tasty. Thank you so much from both me and Mittens!

This company is awesome! My cat usually takes over an hour to eat his food, and is extremely picky with poor digestion. I ordered the cat person dry food, wet food, and treat packets and he snarfed it all in a matter of minutes! This is going to make my cats life (not to mention my life) 100x easier and happier. The shipment was a couple days late, so a cat person customers service rep reached out to apologize and gave me a 20% discount on my next order. Super nice and helpful, good quality and apparently delicious food for even the most picky of cats. I will be getting all of my cat food from here from now on. The only thing that would improve this company would be less plastic products or recycled plastic products.

Human gives five stars for the packaging. Cats give four stars for the food. Which is a pretty freaking high rating from cats.