CatnapperReviews of catnapper.com

I love the design, color and comfort, however, after very minimal use over 3 years the vinyl/ fake leather has completely deteriorated and peeled off. This is happening everywhere- even in areas that get no wear. I did contact them and they suggested I buy more (defective) fabric and have it reupholstered. Do not buy Catnapper.

Georgia Furniture Mart sold me a catnapper sofa telling catnapper never peels. I even purchased a extended 5 year warranty. The furniture started peeling little after 1 year and both backed out. Stay away from Catnapper and Georgia Furniture mats.

Catnapper does not stand behind a faulty product. I bought a lift chair in March and here it is September and the chair still has issues. Some of the issues were and are a bent frame, a loose back, a hole in the upholstery due to a spring coming through, the foot rest was bent and did not come up as high as it should, the chair jerks and catches and makes a loud noise when in motion. I would call the retail store and they would send out a technician which has been about five or six times and I finally asked why the chair just can't be replaced, cuz I could not understand when you parts were being put on a new chair and still having issues with it. The retail store told me catnapper was responsible and after numerous phone attempts and messages and can never speak to a live person, I was given an email to catnapper and all they would say is the retail store is responsible. so if catnapper says retail store is responsible and retail stores says catnapper is responsible, then who the heck is responsible? My other complaints with catnapper is with them being such a large industry why do they not have a live person to answer a phone to help navigate who a person should talk to. Not only do they not have a live person they do not return phone calls and this has been going on since March, you would think that catnapper would be eager to stand behind a faulty product.