Cask CartelReviews of caskcartel.com

Cask Cartel posts bottles on their website that they do not have. There is no warning whatsoever that you are about to order something out of stock. They simply take the order, take your money, and go attempt to procure it after the sale... which can take weeks to months. They do not bother notifying you of anything in the meantime. Bottom line: If you order from cask cartel, you are gambling on when you will get it and possibly never. I tried multiple times. One arrived on time and one was 3 weeks late. This next one is 3 weeks late and not yet arrived.

What was pictured and described was not what was sent. I ordered a 1972 bottle of scotch and paid $125 for it, what I received was a plastic jug of scotch that you can buy in any liquor store today for $25. They said refused my complaint saying that's what I ordered. I blame myself, should have looked at the reviews.

Agree with most reviewers- this is a lousy business. Shipping policy lousy, state they wills sent “free gift”. That doesn’t come. Policy is clear - no returns and their prices are ridiculous. Don’t have anyone else to blame - I ordered thinking the person who requested it had researched. It was my bad that I paid 4 times the cost of the actual product! Lessened learned for me but I hope no one else buys from this overpriced on line marketing scheme.

Ordered three and recieved NONE. Was a huge cost on my card. Will be disputing the charge tomorrow it’s now January 17th2024. Ordered November 28th 2023. NEVER AGAIN.

Ordered a bottle of gin for a Christmas present. I have been emailing Cask Cartel for 3 weeks due to the fact that it has still not been delivered (as of January 16th). Kept getting told "it is coming". Never arrived, never received shipping notification, and my last 2 emails to them received no response. So I finally disputed with my credit card. Merry Christmas to my friend who received nothing.

I was so excited to find this and give as a Christmas present. It took much longer than expected to arrive, I almost thought it wasn’t going to be here in time, and I messaged the company and they said it was coming from overseas but would be here soon. I knew I had to sign for it so once I got the notification it would be delivered I altered my work schedule so I wouldn’t miss it. They left it on the front porch without requiring my signature. I was surprised since it’s alcohol and not happy as I took off work for nothing. Anyway I opened it and it was a regular crown bottle and bag with a cowboys star basically sewn on it. Looked so cheap. No collector box like the picture and I was so let down. This was $200 for a bottle of regular crown. I called customer service and they asked me to send pictures. I did. They wrrr going to reach out to the seller but that was the last I heard. I went on eBay and found a man out of Texas selling his box for $40. He overnighted it to me and it came with the bag!! So I was able to salvage the gift. Meanwhile I have a $200 bottle of crown and a company that DOES NOT back their products. Do not buy from them, it’s a scam.

Their business model is to place very high prices on single bottle quantity hoping to fool buyers. Unfortunately it worked on me. $300 for a single $21 bottle of wine. They should spend less time writing insincere responses and more time making sure their prices represent fair value.

This site is the worst. They are crooks. They get your order wrong. There is no way to get them to correct it. They send you the wrong items. And then they disappear and answer no emails. Then the constantly send you ads. Even after you’ve asked 10 times to get off their list and to ride the wrong they won’t do it spend your money somewhere else. These guys will take it and screw you and you will find it. There is no way to right their wrong.