Case MateReviews of case-mate.com

I ordered a phone case from a retail seller on Amazon, and paid $25 for the case. It was a beautiful case from Case Mate. Online on the website the case was pretty and perfect no defects or anything. Today I received my package in the mail, the packaging wasn’t damaged or anything, but when I took the phone case out the box, and looked at it, the phone case was damaged, It was scratched badly, I am furious. There is no way a Amazon prime or anyone who faithfully shops on Amazon like me, should ever be disrespected and given something in a horrible condition, after paying your hard honest money for it. Amazon has never did me like this, but now I’m upset times 100!!!!!

My first time using your product and when I cleaned my iphone 12 pro max I noticed scratches on the sides. Will stick to otterbox from now on

Decided to try 2 x Case Mate Tough Clear phone cases since they claimed 10ft drop protection. Big mistake. Within 4 months both phone screens were cracked. One dropped from less than a foot, the other 3ft. Expensive mistake. Going back to Tech21.

Don’t buy from case mate !!! I got masks and filters they where late coming in and they are defective and they won’t give me a refund ! They ripped me off !

The worst experience ever. Just stay away from this merchant.

Very poor customer service. I am now on the third day of waiting for approval of my claim for a broken belt clip/holster. I have submitted photos of the broken holster and recipe from AT&T twice and still waiting. When i had Otterbox case, they resolved the same problem with one phone call and shipped the part the same day. NO MORE PELICAN/CASEMATE for me or my associates.

There was advertisement on Facebook about OnePlus z bluetooth earphone for 799/- which I ordered, after 5 day's I received the product which was fake one,sum sit has been sent to me which is totally different and looking like sum 99 rupes without brand name

I've had a fantastic experience with this company, and namely with the customer service representative Jessenia Torres. She was extremely kind, helpful, responsive, and understanding. She made it very easy when I needed to return an item and answered all of my questions quickly and thoughtfully. The magnetic wallet stand I ordered ended up being too big for the phone, but because the phone was delivered a month late, I was in possession of the stand for over a month when I finally tried it on and realized it wasn't a great fit. I explained this to her and sent a few pictures of the stand, and she processed the refund with speed and understanding. She's really patient and informative, and it was an absolute pleasure to work with her!