Case MateReviews of case-mate.com

I bought a screen protector from the Google Store so had expected quality. In the first week a big scratch appeared across it. Next a corner was chipped off. Then I noticed a crack across it, then a second and now a third. I complained to Google who refunded it. Avoid.

To Whom It May Concern, I am writing to expose the true functionality of the Twinkle Disco Samsung 24 Ultra Case. It claims to have 12 ft drop rating but if you simply drop the device in the case while walking and are less than 5 ft tall giving about a 4 ft drop (1/3 of the 12 ft rating) your phone will shatter. The case did not meet any of the standards of protection and the company made no efforts to make it right. I highly advise and recommend going to a different brand who takes pride in their workmanship and the trust you put in it to keep your expensive devices safe. My phone was not misused nor abused but simply dropped downward at a very slow speed and very low height. Case Mate did not support but made excuses that despite the quality they claim even the smallest of instances can damage the device. So if this is a risk you want to take when spending 50$ on a case that measures the same standard as a 5$ case , be my guest but next time I'll pocket that 50$ to keep towards my repair cost since Case Mate falsely advertised their case in it's ability to protect my phone from "12 feet" with its "military grade" but failed from 4 ft. Thank you,  Alexis A.

I bought the 3 in 1 charger for Iphone/watch/earpods. It lasted less than 2 years. When contacted, Case-mate informed me that the warranty is only 1 year. The price of the item has increased from $56 to $150 and the "discount" code they provided is for only 25% off. There are other products on the market with great reviews for durability and performance, for much less money. It appears the Case-mate quality is poor. I will avoid their products.

Inferior product. Case turned color. Paid $50. Warranty does not cover shipping. Since produce is Inferior they should cover shipping.

I bought one of there phone cases for my zflip4 because they had a lifetime warranty. I just tried to get warranty for a broken case and i am told that they are out of stock and their limited warranty gives them an out. They offered me a 40 percent discount at their overpriced website. What a joke.

Placed an order and tried to add and item to it so I didn't get additional shipping charges. They were unable to do anything for me and wouldn't offer any type of discount. Very poor customer service.

Poor customer service. No way of tracking shipment and long wait time for refund of non delivered product. I do not recommend buying from this company

Purchased a case mate case and screen protector for my iPhone 13 pro. Screen protector cracked and they want to charge for shipping a replacement. For what it cost, you should at least get 1 replacement for free. Will not be buying from them again.