Casas Padel Reviews | Read Customer Reviews of casaspadel.com

Casas Padel Reviews | Read Customer Reviews of casaspadel.com

Casas Padel reviews

238 approved reviews, newest moderated first

Jose C.
Jan 11, 2024
A Seamless and Satisfying Shopping Experience!
The website was easy to use, and they had a great selection of top-notch gear and stylish clothes. What really stood out was their awesome customer service – super quick and genuinely helpful. The shipping was smooth, and everything arrived in perfect shape. With good prices and cool deals, Casas Padel is now my favorite spot for all things padel. I'd totally recommend them based on my hassle-free and positive experience.
Response from Casas PadelFeb 7, 2024
Hi Jose, Thank you for your positive feedback! We're delighted to hear that you had a great experience with us. If you ever have any questions or need assistance in the future, feel free to reach out. We appreciate your support. Best regards, Casas Padel Team
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Max
Jan 5, 2024
the experience was great but there isnt…
the experience was great but there isnt as many money options as i thought, the jumps between levels and prices are massive and there is no in betweens, But the buying experience was great, the girl who attended me gave me advice and was nice.
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customer
Jan 5, 2024
the salesperson was very helpful and…
the salesperson was very helpful and helped me choose the best sneaker
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Cristina H.
Jan 4, 2024
Great product, need customer service phone number!
Product was great, exactly as described, came with a nice string bag. Only downside was shipping, paid for expedited and was delivered one week later (there was a holiday Monday in there to be fair), but no one available to talk to on phone. (Ships from Miami and I live in Boca Raton, about 60 miles).
Response from Casas PadelJan 5, 2024
Dear Cristina, Thank you for your feedback, and we're delighted to hear that you're pleased with the product. We apologize for the shipping delay; unfortunately, carriers have been experiencing some disruptions due to the holidays. We appreciate your patience and understanding. If you have any further concerns or questions, please feel free to reach out to us. Best regards, Casas Padel Support Team
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Ariel Ariel F.
Jan 2, 2024
Fast!
Great and fast service
Response from Casas PadelJan 5, 2024
Hi Ariel, Thank you for your positive feedback! We're delighted to hear that you had a great experience with us. If you ever have any questions or need assistance in the future, feel free to reach out. We appreciate your support. Best regards, Casas Padel Team
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Andres S.
Jan 1, 2024
Seamless experience
Easy to use online store, accurate and helpful item description and on time shipment/delivery
Response from Casas PadelJan 5, 2024
Hi Andres, Thank you for your positive feedback! We're delighted to hear that you had a great experience with us. If you ever have any questions or need assistance in the future, feel free to reach out. We appreciate your support. Best regards, Casas Padel Team
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Tim
Jan 1, 2024
Response time is too long
Response time is too long. I had to return a product and wanted a refund. Unfortunately, I had to cancel my credit card due to fraud. They were not able/willing to put the refund on a new credit card. They did give me a credit for future purchases. I now have to spend an additional $100+ I was not planning to.
Response from Casas PadelJan 5, 2024
Dear Tim, Thank you for sharing your experience, and we apologize for any inconvenience you faced. We strive to respond promptly and efficiently to our customers. Regarding the refund, our policy is to refund the original payment method to maintain the security of our transactions. We're glad we could find a resolution with a credit for your future purchases. If you have any further questions or concerns, please don't hesitate to reach out. Best regards, Casas Padel Support Team
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Christian C.
Jan 1, 2024
Product I Bought Sept 28 didn’t Shipped…
Product I Bought Sept 28 didn’t Shipped out, had to cancel and bought down in Central America, 🙄🙄 it was there first can you imagine. However got my Refund the moment I ask for it, Blas and his Team are really professionals
Response from Casas PadelJan 5, 2024
Dear Christian, We sincerely apologize for the shipping delay you experienced with your order. Unfortunately, the manufacturer faced unexpected delays in shipping to the US. We understand the frustration this caused, and we appreciate your patience. We're glad we could promptly process your refund and appreciate your understanding. If there's anything else we can assist you with, please feel free to reach out. Best regards, Casas Padel Support Team
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