CASAINCMM CASA is an online home improvement and decor brand with a large focus on bathroom products and kitchen products. Consumers can purchase our products through a variety of retailers, such as Home Depot, Lowe's, Amazon, and on our website. Since 2019, our mission has been to provide customers with a range of top-quality, certified products they can rely on at an affordable price.
CASAINC (casainc.com) has 546 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingFurniture Stores · Belmont, Massachusetts
Excellent
Furniture Stores · Lunenburg, Massachusetts
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Furniture Stores · Canton, Massachusetts
Excellent
Furniture Stores · Worcester, Massachusetts
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546 approved reviews, newest moderated first
Kayla W.
We purchased the shower system in 2022. It was functioned as intended, and we have had no trouble out of it. It was easy to install and beautiful. Recently our toddler broke the holder for the detachable shower head. I reached out to the customer service email and received a response with someone actively trying to find the part within 12 hours! No waiting 2-3 weeks which is amazing. 10/10 recommend.
Dawn J.
Maggie in customer service was very helpful and provided me with exactly what I needed in a timely manner. I love my shower system and CASAINC has proven to be a great company to work with.
Amy E.
I have purchased Casainc rainfall shower systems for all three of my bathrooms. My experience is that they offer a reliable and luxurious shower experience. As well, Casainc provides excellent customer service and support. Highly recommend!!
C A.
I purchased a CASAINC touchless kitchen faucet about two years ago and was very happy with it overall. Recently, the touchless sensor started malfunctioning, so I contacted customer support for assistance. The representative was responsive, knowledgeable, and walked me through several troubleshooting steps to try to resolve the issue. Although the troubleshooting didn't fix the problem, I appreciated their patience and willingness to help. What impressed me most was that CASAINC stood behind its product. After determining that the sensor issue couldn't be resolved, they promptly arranged for a replacement faucet. It's refreshing to find a company that honors its warranty and takes customer satisfaction seriously. While I wish the original sensor had lasted longer, the excellent customer service and hassle-free replacement process left me with a very positive impression. Based on my experience, I would not hesitate to purchase from CASAINC again.
Steve
I had a problem with my kitchen faucet,Customer service tried to help me solve the problem with it ,we were unable to correct the problem,CASAINC Offered to replace the kitchen faucet assembly,customer service was very helpful ,Thank you
Pilar E.
I’m very happy with the experience from the very beginning.. the costumer service was superb and the way the stayed on top of the sale was excellent..
G S.
I really like the Casainc shower system that I have. It is a quality system at a more affordable price.
Martha G.
We are a bathroom remodeling company and we love Casainc products! Great warranties on shower valves. Our customers can get luxury items without the price tag.