CASAINCReviews of casainc.com

Mona was awesome at keeping us updated and following up to ensure satisfaction and a safe delivery for our tub. 5 stars 5 stars 5 stars, would purchase again!

CASAINC 4 Spray Patterns 9 in. Thermostatic Rain Shower Faucet Wall Mount Dual Shower Heads in Matte Black Nice looking product, fairly easy installation, for a professional. However, the shower faucet was leaking! Reached out to CasaInc., though it did take a few weeks, I got the replacement part, got it put in, the product works great now. manufacturing defects will occur, unfortunately, I was the recipient this time, but most important is the companies reaction and ability to correct the situation, which they did. Four stars because I did have to get a new part and wait for the part.

Whatever. I can't believe I made the perfect selection on the product we needed but had to get not only one but two phone calls asking if I was SURE I was ordering the correct product which of course delayed our delivery by 5 or 6 days. Excruciating!! When I order a product and I see that the dimensions are clearly noted and I make the product selection and pay for it and they actually charge my credit card for it I don't want to get two to three phone calls asking me if I'm sure I ordered the correct product. That is bull! Will not order from this company ever again!

Everything was as expected or better. Good parts, very fast shipping & easy customer service. Thank you!

Awesome customer service! Although we bought the shower head and valves several years ago, we only installed it recently. One part was missing. This company went through great effort to get this part to us. It even got lost in shipping and another one was sent as soon as they realized it had gone off the rails. Christine called many times to check in with us. The part arrived in Ontario, Canada lake country from Texas. Your service was greatly appreciated. We love the product. We have 2 of these and recently bought a matching sink faucet. Thanks again, Herb

Exceptional customer service, they were quick, helpful and hassle free. Very pleased with the outcome

The product I ordered, a tub/shower faucet set, is beautiful and appears to be well made. When installed it however the mixing cartridge was malfunctioning. It would not let water pass through. That’s not an extremely uncommon occurrence with any brand. I contacted the customer service number on the box, was able to speak with a human immediately, and after supplying very minimal information a new one was shipped to me. It arrived within just a few days. Personal, efficient customer service seems to be a superpower now days but I received just that with my problem.

Loved most products they are well made at reasonable prices fast shipping and great customer service i have already recommend your company to serveral of my contractor friends keep up the good work!