CASAINCMM CASA is an online home improvement and decor brand with a large focus on bathroom products and kitchen products. Consumers can purchase our products through a variety of retailers, such as Home Depot, Lowe's, Amazon, and on our website. Since 2019, our mission has been to provide customers with a range of top-quality, certified products they can rely on at an affordable price.
CASAINC (casainc.com) has 546 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingFurniture Stores · Belmont, Massachusetts
Excellent
Furniture Stores · Lunenburg, Massachusetts
Excellent
Furniture Stores · Canton, Massachusetts
Excellent
Furniture Stores · Worcester, Massachusetts
Excellent
546 approved reviews, newest moderated first
customer
Haven't installed yet, but it came pretty quickly!
Response from CASAINCJan 10, 2024
Hello! Thank you for your review! We hope you love your product, and if you need any future help, feel free to contact us! Have a great day. Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST) CASAINC Support Team.
Vicente R.
They never sent my umbrella and then they ask me to ask Lowe’s for a refund after almost a month had gone by will not recommend this product.:Update they got back to me and made it right it’s was frustrating but at least I’m getting my umbrella.
Response from CASAINCJan 10, 2024
Hi Vincente! Thank you for bringing this to our attention and we do sincerely apologize for the bad shopping experience you had with us. This may have been an issue where your product was out of stock, again I do sincerely apologize for this, and we will be sure to handle instances like this in a more timely manner! Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST) CASAINC Support Team.
ryan O.
Ordered this product on December 29th had a delivery date of January 6th when I checked the tracking apparently the package no longer has a delivery date so this did not make it in the time frame promised and I still have not received the item, when writing this review. However the company did ask me to review them before I even received the product so I am as they requested. If and when I receive the item it is satisfactory in condition I will update my review to reflect the condition of the item however it still wasn't here when promised. As a company who is selling things to homeowners who are on a deadline it's important that you ship with carriers who can deliver on their promise *****Update******** I received the faucet yesterday. Opened up the box everything appears to to be as it should. I have updated my star rating from 1 to 4 since it did arrive late. Otherwise it would appear that it was a shipping company issue and the supplier has fulfilled the order.
Response from CASAINCJan 10, 2024
Hi Ryan! First I'd like to thank you for your business! We do greatly appreciate it! Secondly, I do apologize for any inconveniences this has caused! Unfortunately, there was a lot of delays with shipping companies due to the weather conditions. I wanted to make sure you have received your product since this review. If you have not , please contact us so we can assist in getting this resolved for you! Again we sincerely apologize , and we hope you love your new product! Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST) CASAINC Support Team.
Valerie Stout S.
I purchased this for my bathroom and it arrived in 2 days!! Product is beautiful! Very happy with how it looks! Will be installing today and hope it works as well as it looks!
Response from CASAINCJan 10, 2024
Hi Valerie! Thank you for your feedback! We are happy to hear that you are enjoying your new product, and if you need anything in the future, feel free to reach out! Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST) CASAINC Support Team.
JC D.
I’m pleased with the quality of products of my previous purchases.
Response from CASAINCJan 10, 2024
Hi JC! Thank you for your feedback! We are happy to hear that you are enjoying your new product, and if you need anything in the future, feel free to reach out! Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST) CASAINC Support Team.
Jasper
The customer service was exceptional, ensuring a smooth and enjoyable shopping experience. Quality was excellent and the products felt premium.
Response from CASAINCJan 10, 2024
Hi Jasper! Thank you for your feedback! We are happy to hear that you are enjoying your new product, and if you need anything in the future, feel free to reach out! Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST) CASAINC Support Team.
Alons
We purchased from Home Depot and the casainc shower system was excellent and easy to install, which the plumber approved of. It also feels like a perfect fit for us to actually use. We asked their customer service questions about the instructions and the service was excellent. I'm sure we'll buy from them again
Response from CASAINCJan 10, 2024
Hi Alons! Thank you for your feedback! We are happy to hear that you are enjoying your new product, and if you need anything in the future, feel free to reach out! Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST) CASAINC Support Team.
Tracy G.
Delivery was earlier than estimated by a day or two. We are not able to set up the umbrella as it is raining/ snowing now. We are going to wait until next spring. We did open the box and look at it and verified,as best we could,that all the parts were there and it was in good condition. Very sturdy/heavy duty looking. Very pleased with it. The color of the umbrella canvase was pretty acurately depicted on the website. Base is very large and should definitely counter the weight of the umbrella and post once filled. Can't wait until we can sit on the deck and use it as intended!
Response from CASAINCDec 14, 2023
We're glad the color of the umbrella canvas matches your expectations from the website, and we hope it adds a nice touch to your deck. The large base is designed for stability, and we're confident it will effectively counterbalance the weight of the umbrella. We understand your excitement to use it on your deck, and we hope you have a wonderful experience once the weather permits. If you have any further questions or concerns, please feel free to let us know. We're here to help!