CASAINCMM CASA is an online home improvement and decor brand with a large focus on bathroom products and kitchen products. Consumers can purchase our products through a variety of retailers, such as Home Depot, Lowe's, Amazon, and on our website. Since 2019, our mission has been to provide customers with a range of top-quality, certified products they can rely on at an affordable price.
CASAINC (casainc.com) has 546 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingFurniture Stores · Belmont, Massachusetts
Excellent
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546 approved reviews, newest moderated first
Sharon L.
The company helped me find the part that broke. Responded back by email to help me. Shipping is slow, but that is the way it is now a days.
Response from CASAINCMar 7, 2024
Hi there! Thank you for your feedback! We are happy to hear that we were able to assist you in this matter, and if you need anything in the future, feel free to reach out! Have a great day. Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST) CASAINC Support Team.
Tricia R.
This, by my judgement, is an inferior product. The three holes at the top of the product in the material are cut very badly, not to shape and not edged/sewn just left raw, so will rip easily and wear. I first thought the material had ripped it was so badly cut. The push in stud that connects the two poles together and stops the poles spinning around is flimsy and cheap, to say the least. We had a lot of trouble even getting this to stay in place whilst assembling and had to have about a dozen 'tries' to get it to stay in place. Overall, I wouldn't buy again and the expectation for this product to last is very minimal. Very disappointed.
Response from CASAINCMar 5, 2024
Dear customer, Thank you for taking the time to leave your valuable review. We understand your frustration and sincerely apologize for any inconvenience caused. Please accept our heartfelt apologies. Please contact our customer service through email or phone, and we will promptly assist you in finding a suitable solution for your case. Email: [email protected] Call us (9 AM - 8 PM EST): +1 888-257-3857 CASAINC Support Team.
Kathy B.
QUICK AND EASY
Response from CASAINCMar 4, 2024
Hi there! Thank you for your feedback! We are happy to hear that you are enjoying your new product, and if you need anything in the future, feel free to reach out! Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST) CASAINC Support Team.
S
Fast delivery. Quality product.
Response from CASAINCFeb 12, 2024
Hi there! Thank you for your feedback! We are happy to hear that you are enjoying your new product, and if you need anything in the future, feel free to reach out! Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST) CASAINC Support Team.
Manuel C.
Very happy with the umbrellas
Response from CASAINCFeb 12, 2024
Hi Manuel! Thank you for your feedback! We are happy to hear that you are enjoying your new product, and if you need anything in the future, feel free to reach out! Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST) CASAINC Support Team.
Wayne H.
Your site said my purchase qas in stock, i paid and then learned it was not and refund was issued.
Response from CASAINCFeb 8, 2024
Hi Wayne! Thank you for your feedback. We do sincerely apologize for the inconvenience this has caused you. We do update our site as frequently as possible to try to avoid this problem and are extremely sorry for this once again. We will try our best to be more diligent in the future. Please let us know if you need anything else in the future. Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST) CASAINC Support Team.
Ginny
Arrived on time. Not difficult to set up, other than shoveling the sand into the bags :) . Good quality. I do wonder what the wind rating is. I couldn't find one.
Response from CASAINCFeb 6, 2024
Hi Ginny! Thank you for your feedback! We are happy to hear that you are enjoying your new product. If you contact us at the email below with your order number we can get that information over to you! Have a great day! Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST) CASAINC Support Team.
Ricardo
It was the rigth part but was a missing cover plate that should come with it.
Response from CASAINCJan 10, 2024
Hi Ricardo! Thank you for your feedback and bringing this to our attention! we would love to make this right for you! Please contact us as soon as possible so we can get you any missing parts that you need! Our contact info is listed below, when contacting us please have your order number ready so we can research this for you! Thank you and we look forward to hearing from you. Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST) CASAINC Support Team.