Fraidoon A.
I ordered a brown color and received…e
I ordered a brown color and received the sky blue color which did not match with any of my backyard furnitures, called and emailed the customer service no response at all. Not satisfied.

MM CASA is an online home improvement and decor brand with a large focus on bathroom products and kitchen products. Consumers can purchase our products through a variety of retailers, such as Home Depot, Lowe's, Amazon, and on our website. Since 2019, our mission has been to provide customers with a range of top-quality, certified products they can rely on at an affordable price.
CASAINC (casainc.com) has 546 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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546 approved reviews, newest moderated first
Fraidoon A.
I ordered a brown color and received the sky blue color which did not match with any of my backyard furnitures, called and emailed the customer service no response at all. Not satisfied.
Bob M.
CASA INC not only has great products but also has top notch customer service. They assisted me with an item that was out of warranty as if it were in warranty. Their communication is quick and thorough. I have been impressed with both critical aspects of a successful business, quality and service!!
Deidra B.
Easy ordering. Got my order quick. Thank you. Love it. The family will enjoy the outside deck more this summer
Marianne J.
Easily assembled and perfect for my back yard dining space.
John L.
The patio table umbrella I ordered was too big, my mistake, but the company's return policy and customer service is outstanding. No hassle, no pointing fingers, just help with an expensive error on my part. Highly recommend!
J.C. W.
This is truly the worst company I've ever dealt with on technical support. If I could rate them a ZERO i would. Definitely will let customers know to never get this product ever!
Patricia D.
I have been calling this company trying to ask a simple question about an umbrella base, but there doesn't appear to actually be any customer service reps, just a recording promising they will get in touch -- but they never do. I DO NOT recommend buying from this company.
Response from CASAINCMar 15, 2024
Dear customer, Thank you for taking the time to leave your valuable review. We understand your frustration and sincerely apologize for any inconvenience caused. Please accept our heartfelt apologies. Please be sure that you are using the correct number when trying to contact our customer service, The email and phone number are listed below. We will promptly assist you in answering your questions. Thank you and we look forward to hearing from you! Email: [email protected] Call us (9 AM - 8 PM EST): +1 888-257-3857 CASAINC Support Team.
Alan
Came in timely manner and as easy to set up. Quality looks great!
Response from CASAINCMar 11, 2024
Hi there! Thank you for your feedback! We are happy to hear that you are enjoying your new product, and if you need anything in the future, feel free to reach out! Email: [email protected] Phone: +1 888-257-3857 (9 AM - 8 PM EST) CASAINC Support Team.