Pretty bad experience overall. My car got sold, but the buyer did not move forward with the sale. They really need to vet buyers better; it was a waste of time for myself and other bidders. If you’re looking for a reliable platform like eBay for cars, look elsewhere.
Response from Cars & BidsJul 5, 2024
Hello,
We've requested more information through Trustpilot so that we can reply to your review with meaningful information. Buyers backing out of a sale are incredibly rare, and no recent auctions fall under this category. Please share the email address you used to sign up for Cars & Bids with Trustpilot so that we can further investigate this issue.
JE
Jeff
I was hoping for a great experience
I was hoping for a great experience. The Cars and Bids support team were very responsive and provided great direction. They did not waste any of my time. The auction was very fair. The sales price was a little above my target price and a little below the buyers maximum. We spoke and both agreed that it was a fair sale. The post sale process was even easier. The buyer and I agreed to use KeySavvy, which was fantastic.
The process could not have been easier or more successful.
Response from Cars & BidsJul 5, 2024
Thank you so much, Jeff! We are overjoyed to hear that both you and the winning bidder on your car are so happy with your Cars & Bids experiences!
MA
Mustafa A.
CarsandBids won't remove my car from their site, even though it did not sell.
Hello, I was trying to sell my car on Cars and Bids and I went through all the processes to get it on their site and it took about a month to square everything away before they put it up on their website. Once the car was live, people started bidding, cool. A week later, someone put in a winning bid of 7200. I start talking to them and then they eventually back out of the sale because of an emergency they have to deal with, so I have the buyer send an official email stating that they're backing out of the sale so that cars and bids can reach out to the under bidders or put it up for auction again. They decide not to put it up for auction again, but decide to contact the underbidders, cool. The underbidders didn't want the car, so my car did not sell on their site. That's fine. However, the part that bothers me is that their website says that the car has been sold when it has not been sold. If I try to sell my car, I have to explain to potential buyers that I did not sell my car on cars and bids, they just left the car on their site as sold because they can. That makes it look like I'm trying to scam them. Like I'm trying to double-sell a car or something. So I asked cars and bids to remove my car from their website because it has not been sold on their website and I don't want it there. They say no because they don't remove any past sales from their site, at all, even if the car has not been sold. If this has happened to me, then who else has this happened to? How many of these cars on their website have been "sold" but did not sell? This makes them look great because it increases their statistics of how many cars they have sold, but how many cars have they actually sold? It decreases the credibility of their site. I went to their site cause of their reputation but now I feel like I was scammed and they're the only winner in this situation because they get to add a "sold" car to their list and they get a buyer fee, which they offered half to me since the buyer backed out, but isn't guaranteed, if the buyer does a chargeback. And the buyer, since they backed out of the sale, which happened for emergency reasons, is "permanently" banned from their site. I want my car removed from the site because if you search the car's VIN on Google, the first thing that pops up is my car on the cars and bids website. I spent so much money to potentially sell my car there and now I still own my car and they say that it has been sold.
Response from Cars & BidsJul 5, 2024
Hi Mustafa,
We're sorry to hear that you're unsatisfied with your experience selling on Cars & Bids. A winning bidder backing out of the auction is incredibly rare, and we're sorry to hear that this was the case for your E36. Because this situation is so rare, we do not have the ability to update the status of the auction after it has concluded.
Please note that the winning bidder on your auction has been permanently removed from Cars & Bids, and we have several measures in place to ensure that they are never able to register or participate on Cars & Bids again.
Feel free to contact us at [email protected] if you have any questions.
TC
Tom C.
Would highly recommend Cars & Bids
Would highly recommend Cars & Bids. Simple process, quick to list and your vehicle brings top dollar!
Response from Cars & BidsJul 5, 2024
Thank you, Tom! We are overjoyed to hear that you had such a great experience on Cars & Bids!
SA
Sammy
They deleted my review of a seller that…
They deleted my review of a seller that had threatened violence against my family.
Response from Cars & BidsJul 5, 2024
Hi Sammy,
We're sorry to hear that you are unsatisfied with your experience on Cars & Bids. As we shared with you via email, communications outside of and unrelated to Cars & Bids are outside of our community guidelines and thus are not allowed as comments on an auction. We would encourage you to review the seller on review platforms such as Trustpilot, Google, and others.
If you have any questions about our community guidelines, please reference our Terms of Use here - https://carsandbids.com/terms-of-use/ - or contact us at [email protected].
JA
Joseph A.
Very smooth and comprehensive…
Very smooth and comprehensive experience as a seller.
Response from Cars & BidsJul 5, 2024
Thank you, Joseph! We are so happy to hear that you had such a great experience selling on Cars & Bids!
FO
ForTheLoveofCamping
Awesome business model and great customer support
Great communication and an awesome experience all around. Once you win the auction, you get direct contact to the seller and don't need to work through some clunky 3rd party. Lots of resources available and customer support on standby really brought me a lot of confidence in my purchase.
Response from Cars & BidsJul 5, 2024
Thanks! We are overjoyed to hear that you had such a great experience bidding and winning on Cars & Bids!
AB
Anthony B.
Easiest car purchasing experience I’ve…
Easiest car purchasing experience I’ve ever had. Everything was simple, guided, and efficient!
Response from Cars & BidsJul 5, 2024
Thank you, Anthony! We are so happy to hear that you had such a great experience bidding and winning on Cars & Bids!