easyJetReviews of cars.easyjet.com

Des escrocs qui travaillent avec des escrocs !! ne réservez surtout pas votre véhicule avec eux !!

A scam. We booked car rental with Easy Jet. The booking was called Easy Jet car rentals. It wasn't. Car trawler oversee but neither Easy Jet nor Car trawler take any responsibility for the car dealer who you do not know until you arrive at your destination and find out it is not Easy jet! We found out it was not the car we ordered nor was it like for like it was a battered and beat up old car with broken tail lights. There was no other car available It cost us a fortune and it seems that the Credit card deposit which is waivered on returning the car was actually taken straight away! So we couldn't even go elsewhere having paid up front for the car and the border passes. Next we found out where the windscreen wiper lever should be It wasn't, there was a hole. So stranded with Easy Jet denying responsibility. But Easy Jet took our money and not only that charged us twice. Fortunately I noticed and got the cost of the second car refunded. Nevertheless we have no driveable car and are £900 down and stranded.

Scam avoid at all costs

Stelletje oplichters met idd wat je in alle reviews leest "voornaam op creditcard" pure onzin en oplichterij, ik moest een extra verzekering aanschaffen terwijl ik die al bij Axa had afgesloten. Dat kon wel met mijn creditcard, mooi niet gedaan. Pure oplichterij. Ik snap ook niet dat easyjet hier zaken mee doet.

L'agence de location, pourtant en lien avec easyjet, a refusé de m'attendre pour un retard de 2heures 7min (comme bien précisé par easyjet)!!!!! L'agence Rentscape ferme à 20h....donc plus de voiture à mon arrivée. J'ai du dormir à l'hôtel et ai perdu une soirée en famille que je vois rarement. Mais tout cela a peu d'importance aux yeux de ces entreprises. Il ne parle que finance et ne tiennent pas compte des préjudices mentaux. Pas de place pour l'humain et pas de remboursement possible au vu du retard de "seulement" 2heures et 7min (loi Sturgeon)

On the whole I find EasyJet a reliable airline, but avoid their car hire at all costs. The third party companies they use try and rip you off at any opportunity, including “mandatory” fees for motorway use when there are no toll charges, inflated charges for extremely minor damage and threatening a call out charge of €500 for a broken down vehicle if we don’t take out their breakdown coverage (even if the breakdown isn’t our fault). I’m really surprised EasyJet don’t vet these companies properly, it’s damaging the EJ brand and I will never rent a car through them again

Deeply disappointing experience with EasyJet and car hire I recently had an unpleasant experience with EasyJet which left me not only inconvenienced but also financially out of pocket. My EasyJet flight was delayed, and by the time I arrived at my destination, the car hire desk I had booked through EasyJet was closed. I later learned that this particular car hire company closes every day at 23:00, regardless of delays — something EasyJet should have been well aware of. Yet EasyJet still sold me a car hire package with a pick-up time after the desk had already closed. To make matters worse, EasyJet subsequently charged me an additional €45 as an "out of hours" pick-up fee. This felt completely unreasonable, as the desk would have been closed anyway, delay or not. Ultimately, I lost money on a booking I couldn’t use, through no fault of my own. It is extremely disappointing that EasyJet would sell a service they know cannot realistically be provided, and then add further charges on top of that. Customers should be able to trust that when they book through EasyJet, they will not be set up to fail. I expected far better from a major airline. Transparency and accountability are essential — EasyJet fell short on both.

Dishonest scammers. I booked a rental a car with them at Tivat airport, Montenegro. I paid in full, in advance. Everything through their website. Even I got to the desk, they told me my reservation was cancelled because “I was late”. And they offered me a more expensive way older car!! When I got in touch with EasyJet support they refused to refund me. Never had this elsewhere, ever.