Ana
Josiane K In customer service was…
Josiane K In customer service was polite and kept me informed until she had a resolution for my short shipped online order. In the end she had both missing items reshipped.
Response from Carolina HerreraApr 24, 2026
Dear Ana, Thank you for your wonderful feedback! We are delighted to hear that our brand ambassador Josiane was able to provide such outstanding support and that you are happy with the outcome. Our team always strives to make every customer interaction smooth and positive, and it’s fantastic to know that Josiane made a real difference. We will be sure to pass along your kind words to her. Thank you again for taking the time to share your experience, and we can’t wait to assist you again in the future! Your Carolina Herrera Team



