Carolina Carports and Metal BuildingsReviews of carolinacarportsinc.com

The customer service is terrible!!! They Scheduled my delivery for the 30th of may and they were a no show. When I called to find out why they said some one would call me when ever they were out this way. No sorry let me check on that. Just we will call when we have someone going that way. Its been a month and a half since the original date and nothing?

They were supposed to be here at noon yesterday. They did not show nor did they call. They rang my doorbell at 7:00 AM this morning and they were all Mexican and did not understand English. I told them that I was upset that they didn't show up or call yesterday and they just shrugged their shoulders. I don't think they understood a word I said. I told them to wait a moment and when I went back out a couple of minutes later, they were gone. They don't answer their calls and they don't call back. DO NOT USE THEM!!!

Extraordinarily incompetent. Rude and lacking basic customer service. After a 5 month wait they were a no-show for the building install. No call, no email....nothing. Just didn't show up. After finally getting through on the telephone the following week their attitude was "oh well" and now we have no idea when we can get to your job. Shop elsewhere and don't waste your time with this circus. Also, check out the BBB for 100's of one star reviews and complaints.

Recently purchased a metal building through Carolina Carport. Installed less than 3 months ago. The metal door won’t roll down. Been calling for over a month to speak with someone in the Florida department and can’t get an answer. In the meantime everything in my building is getting soaked. Left voicemails waited on the line numerous time for 15 mins a call to just be hung up on. I can get an answer when call the 1800 number but they will not help me and are rude and transfer me to the Florida department. Funny thing I had NO problem speaking to anyone before I handed them my money now they are extremely busy and can’t answer my call since it’s a warranty problem and already have my 20k. DO NOT RECOMMEND!!

My contract is 8/11/2020 as of today no carport Contacted company so many times ever way possible Very rude constantly different excuses and now the sales rep I used basically is saying I probably won’t get my contract honored. Seriously, how can this company just keep doing people like this Now I’m having a hard time getting my deposit back. Save yourself your hard earned money take your business elsewhere. This company is the worst, almost a year I have waited and for what Nothing except taking my money! Terrible Terrible business

A year ago this company started a 30x40x15 building for us in Brooksville, Fl we had ordered it in February 2020 but covid delayed it. The building is crooked and the roof leaks on one side in multiple areas, I just spoke with a representative, by chance she answered her phone but had no recollection of speaking with me. Long story short do not let this company build anything, they have 0 stars if it was an option. They dont answer the calls or return any messages and if your account is paid in full your on your own.

Make sure your contractor isn't sourcing materials from Carolina Carports. You don't want to deal with this company. Just a constant headache. When they finish the install, there WILL be problems, and they WILL NOT address them in a timely manner and you WILL NOT be prorated or compensated for fixing the problems they left you.

The customer service with this company is beyond terrible. This company does not return calls, emails, or communicate at all. Delivery was rescheduled twice after multiple mistakes were found with the order. Even after the order was supposed to be right the building was installed wrong. Now this company offers no answers of a plan on how to fix the problems or when they plan to do so. The reps and management are rude and disrespectful. EXTREMELY POOR business ethics. Please don’t waste your time or money with this company.