CarewellThe best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Dr Dr Doc T.
Efficient and effective; no long spiels. Got the job done!
Response from CarewellApr 20, 2023
Thank you so much for leaving this great review! We take great pride in providing our customers with the highest level of service possible. Thank you for placing your trust in us and for allowing us to be of service to you. We greatly appreciate your business and look forward to continuing to serve you in the future.
AMW
My order was correct and came on time. Customer service was wonderful!
Response from CarewellApr 20, 2023
Thank you so much for leaving this great review! We take great pride in providing our customers with the highest level of service possible, and we are thrilled to hear that you found our team to be helpful. Thank you for placing your trust in us and for allowing us to be of service to you. We greatly appreciate your business and look forward to continuing to serve you in the future.
DJustin
I placed two online orders to Carewell on 4/16/23, a weekend. I truly needed their 1 - 2 business day services because I wouldn't be available to accept delivery if it was after the 18th (front door thief may have occurred). The products ordered were dearly needed and Carewell made sure that I would have the delivery within the 1 - 2 business day timeframe. The company's owner and the Carewell Staff stayed in constant contact with me until the deliveries were completed, and confirmed by me of their receipt. Their customer care, and concern was greatly appreciated and thankful by this household. Nor will it be forgotten. Again, "Thank You". Blessings To All. Sincerely yours, A Happy Customer.
Response from CarewellApr 19, 2023
Thank you so much for leaving this great review! We take great pride in providing our customers with the highest level of service possible, and we are thrilled to hear that you found our team to be helpful. Thank you for placing your trust in us and for allowing us to be of service to you. We greatly appreciate your business and look forward to continuing to serve you in the future.
Shirley R.
If all the company had some to help them like I was helped it would,be great. Thank you for the great service and understanding. I.m so glad to be back with this company.
Response from CarewellApr 19, 2023
Thank you so much for leaving this great review! We take great pride in providing our customers with the highest level of service possible, and we are thrilled to hear that you found our team to be helpful. Thank you for placing your trust in us and for allowing us to be of service to you. We greatly appreciate your business and look forward to continuing to serve you in the future.
Robert T.
Great customer service and terrific understanding of your situation. Also I have never encountered a bad attitude when needing help.
Response from CarewellApr 19, 2023
Thank you so much for taking the time to share your positive experience with our company. We are delighted to hear that you had a good experience with our service and that our customer service team was able to assist you in a helpful manner.
Rita S.
I’ve been searching for incontinence underwear that actually fits and meets my “holding” needs. When I found Carewell I actually got what I was looking for! The staff listened, made suggestions and I tried them, two at a time. And I found exactly what I was hoping to find! Th@nks to those lovely people, I can now put wet socks and shoes behind me!
Response from CarewellApr 19, 2023
Thank you so much for leaving this great review! We take great pride in providing our customers with the highest level of service possible, and we are thrilled to hear that you found our team to be helpful. Thank you for placing your trust in us and for allowing us to be of service to you. We greatly appreciate your business and look forward to continuing to serve you in the future.
Kim M.
Great customer service! UPS lost my order and Carewell sent out a replacement immediately. Everyone I spoke with was kind and professional. I really appreciate the help!
Response from CarewellApr 19, 2023
Thank you so much for taking the time to share your positive experience with our company. We are delighted to hear that you had a good experience with our service and that our customer service team was able to assist you in a helpful manner.
Rhonda M.
Customer Service was busy and there was a wait so they called back. The agent I spoke with was very courteous and helpful I would highly recommend them.
Response from CarewellApr 19, 2023
Thank you so much for taking the time to share your positive experience with our company. We are delighted to hear that you had a good experience with our service and that our customer service team was able to assist you in a helpful manner.
