CarewellThe best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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jim K.
Professional customer service. Friendly and helpful.
Response from CarewellAug 3, 2023
Thanks for leaving this review. We always strive to provide best in class service and are happy to hear that we delivered on that promise for you! If you need anything else don't hesitate to call us again at 800-696-CARE.
Betty T.
In this short-staffed world we live in today, Carewell stands out. They deliver high quality products quickly and at a reasonable price.
Response from CarewellAug 3, 2023
Wow, thank you so much for these generous words. We know that everyone's journey is unique and it can be so easy to feel overwhelmed when trying to find the best products for every situation. We're so happy to hear that you were able to get a product that works for you and truly appreciate you choosing Carewell to be your trusted source!
Eugenia
They are always helpful
Response from CarewellAug 3, 2023
Thank you for being a loyal Carewell customer! We strive to offer best-in-class customer service and we're so happy that we delivered on that promise for you. If you need anything else, please don't hesitate to call us at 800-696-Care. We're here to help!
Roshini J.
Product arrived in a timely fashion and packaged extremely well! The website was easy to navigate and the prices are very affordable.
Response from CarewellAug 3, 2023
As family caregivers ourselves, we know how difficult it can be to find the right products. We're thrilled to hear you were able to find something that works for you and that it arrived quickly and neatly. In the rare case that you do have an issue with an order, please call us right away at 800-696-CARE and we will do whatever it takes to make it right.
Maria P.
Chrystal, the phone CSR, was great! She was funny, knowledgeable & helpful. She my first order so easy! One, it was nice to speak to a real person, who was a pleasure to speak with. Two, it was nice She was able to answer my questions quickly & efficiently. Three, the pricing on Carewell.com is competitive, especially with Autoship.
Response from CarewellAug 3, 2023
Thank you so much for your kind words! We're so happy to hear that Chrystal was able to provide you with exceptional service and that we were able to make things easier for you with our Autoship program. We aim to make it easy to manage your Autoship on our website, but if you need help or would rather do it over the phone don't hesitate to call us back at 800-696-CARE. Welcome to the Carewell family!
Michelle
The Carewell staff are friendly and helpful, they truly care for their customers and go out of their way to ensure you find the products you need for yourself and your family.
Response from CarewellAug 3, 2023
As caregivers ouselves, we know that friendly service and top-quality products go a long way. We're happy to hear that we were able to provide you and your family with both. If you ever need help with a product or a recommendation, don't hesitate to call us at 800-696-CARE. We look forward to serving you in the future!
Ronald J.
They are a great company to do business with. There products are top notch to buy
Response from CarewellAug 3, 2023
Thank you for this kind review. We know top-quality products make a real difference and we're happy to hear that we were able to help you find the best products for your needs. Thanks for being a loyal Carewell customer!
Satisfied C.
Carewell excels at customer service! I was having a problem ordering online so I called them up. I was never on hold and Stephanie picked up right away. She was not only helpful, but pleasant to deal with. She definitely left an impression, one that will make me shop with them again.
Response from CarewellAug 3, 2023
Thank you so much for your kind words! We're sorry to hear that you were having a problem ordering, but so glad that we were able to quickly make it right for you. If you ever have trouble in the future, don't hesitate to call us back at 800-696-CARE. We're here to help!
