CarewellReviews of carewell.com

Response from CarewellSep 14, 2023

Thanks for the kind review! We know how important routines and predictability are for caregivers and we aim to offer the most helpful and reliable service possible. In the rare case that you ever have an issue with a product or an order please call us right away at (800) 696-CARE and we'll do what it takes to make it right!

Response from CarewellSep 14, 2023

Oh goodness, we're so sorry that your package didn't arrive when it should have! We work hard to get your order to you quickly, but in very rare cases a package might be lost or delayed by the shipper. If you don't receive your order when you're supposed to please reach out to us so we can make sure there aren't any issues. If you're still waiting for your order please call us at (800) 696-CARE and we'll do whatever it takes to make it right!

Response from CarewellSep 14, 2023

Wow, thank you for the kind words, Jay! We know reliability is extremely important, especially for caregivers. We're always working hard with our manufacturers to make sure that we have your products in stock, but if we are ever out at the time that you need to order please don't hesitate to call us at (800) 696-CARE. Our Care Team is always happy to help you find an alternative!

Response from CarewellSep 14, 2023

We're so happy that Brittany was able to help you out! We know caregiving is tough enough, so we strive to make your shopping experience as easy as possible. Thank you very much for the kind review and for being a loyal Carewell customer. We look forward to serving you in the future!

Response from CarewellAug 28, 2023

Thank you for your kind review! We always strive to offer clear and courteous help to our customers and we're so happy to hear that you had a great experience. If you ever need help again please feel free to call us at (800) 696-CARE. We're here to help!

Response from CarewellSep 1, 2023

Thank you so much for leaving this kind review. We're so glad to hear that you're satisfied with our product lineup and that our team was able to help you with recommendations. We know firsthand that caregiving comes with unique challenges, and we can't say enough how much we appreciate you choosing Carewell as your trusted provider for all of your caregiving needs. We look forward to serving you in the future!

Response from CarewellApr 30, 2024

Thank you so much for your kind words! As family caregivers ourselves, we know that kind and courteous service really goes a long way. Please don't hesitate to call us any time at (800) 696-CARE. Thanks for being part of the Carewell family!

Response from CarewellApr 30, 2024

Thanks for your kind review! We're sorry about the issue with your order, but glad to hear that our Care Team quickly resolved it for you! It's rare for an issue like this to happen, but if you ever have something like this happen in the future please call us right away at (800) 696-CARE. We'll always do whatever it takes to make it right!